Job Details

ID #2007674
State Montana
City Bozeman
Full-time
Salary USD TBD TBD
Source Montana
Showed 2019-03-28
Date 2019-03-21
Deadline 2019-05-20
Category Technical support
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IT Support Agent (1172 Happy Ln.)

Montana, Bozeman 00000 Bozeman USA

Vacancy expired!

We believe being outdoors inspires, connects, invigorates and restores people. We enable our staff and guests to have unique experiences that enrich lives and strengthen relationships. We are advocates in providing opportunities to immerse our staff and guests in nature to foster environmental consciousness. We believe in preserving natural beauty, and therefore take a minimalist approach to development and use of all resources. Finally, we believe experiencing the outdoors doesn't always have to mean "roughing it".

We are here to enrich lives by enabling people to share experiences in the outdoors in comfort & style.

ROLE AND RESPONSIBILITIES

As an IT Support Agent, you will be a tech-savvy individual that assists with all IT related activities within Under Canvas. Must have excellent troubleshooting and creative problem-solving abilities, outstanding communication skills, experience with Microsoft Office 365, basic knowledge of relational databases and computer networking, be quick to grasp new concepts and be a fantastic team player.

DAILY RESPONSIBILITIES

SUPPORTING STAYNTOUCH AND WINDSURFER CRS:

Fix software configuration issues

Complete set up for new locations

Load Rates & Inventory

User and security group maintenance

Act as a liaison between end users higher level

ASSIST WITH ADMINISTRATION OF MICROSOFT OFFICE 365 TENANT:

Add/Remove users and groups

Assist users with Office 365 products (OneDrive, Teams, Outlook, etc.)

Help to find additional ways to utilize Office 365 to streamline workflows

ASSIST WITH CONFIGURATION OF ALL 3RD PARTY SITES AND APPLICATIONS:

Expedia Partner

Booking.com

Airbnb

Glampinghub

Google Analytics

OnSIP

Zoom

REQUIRED SKILLS:

Troubleshoot and resolve issues with PCs, printers, mobile devices and networks

Configuration and troubleshooting of restaurant POS Systems

Maintain and troubleshoot VoIP system and equipment

Help resolve challenges setting up Internet connections in remote locations

Assist with training of employees on technology systems

Creating technical documentation and instructional manuals

Assisting whenever someone has a question about IT and cannot resolve it on their own

PREFERRED SKILLS:

Ability to work well with others, assisting with all technical abilities and levels

Experience with providing support for various operating systems, networking and desktop apps

Previous Help Desk Support

Skilled in remote systems monitoring and management

EDUCATION:

Post High School Training & Education, College, Technical/Trade School or Computer Sources

Additional Notes:

Our casual, dog friendly work environment will keep you busy and productive. Don't miss this opportunity to show how Under Canvas has perfected what a glamping experience should be

Our office location is in Belgrade, MT. Only those in the surrounding areas will be considered.

APPLY HERE: https://lphmt.hirecentric.com/jobs/154697.html

Vacancy expired!

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