Job Details

ID #2436031
State Montana
City Helena
Full-time
Salary USD TBD TBD
Source Montana
Showed 2019-06-14
Date 2019-06-12
Deadline 2019-08-11
Category Customer service
Create resume

Powersports Parts Specialist (Helena)

Montana, Helena 00000 Helena USA

Vacancy expired!

Helena Cycle Center is seeking a Parts Specialist to join our team.

This position is responsible for parts customer service, selling of parts and accessories and stocking. Will provide assistance to over the counter sales to customers, Sales Reps in parts related to new equipment sales, and the Service Department for parts ordering for machine repairs.

Please email resume to Ana Glueckert / Business Manager or drop off resume to Ana at Helena Cycle Center 1825 N Last Chance Gulch Helena, MT 59601

Essential Duties:

Courteously and promptly assist all customers and inbound calls in accurately identifying the parts they need

in a friendly, professional, and efficient manner

Informs customers of companion part requirements and specials, and ensures that the customer is exposed to

the full product line

Ring sales at register and provide prompt and expedient service

Research and find products that are needed in inventory and items that require ordering

Answers phone calls, providing price quotes and other information

Provides high level of service to internal and external customers

Pulls and fills orders from stock for Customers, Sales & Technicians

Notifies parts manager of out-of-stock parts or shop materials that need immediate attention

Participates in all training programs that are made available

Consistently striving to improve their knowledge and skills of our products and services by using the tools

provided such as online training, magazine articles, off site training, and on site management training.

Display and merchandise seasonal parts and accessories to achieve maximum marketing exposure.

Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.

Clear communication with all departments

Communicate and help resolve customer complaints and adjustments.

Team Player

Other duties as assigned

Physical Requirements:

Work performed in a shop setting due to location of the shop, parts, and technicians working in the shop.

Exposure to shop environment such as noise, dust, odors and fumes, chemicals and adhesives.

While performing the duties of this job, the employee is exposed to weather conditions precedent at that time.

Required to lift up to a minimum of 50 lbs.

Regularly required to stand, bend, reach, sit, handle or operate objects and or tools.

Occasionally required to stoop, kneel or crouch.

Required to operate equipment and move motor sports vehicles in a safe manner at all times.

Qualifications:

Computer literate; CDK experience preferred but not required

Sales experience preferred, Power sports user and parts knowledge preferred. We are seeking a prompt and reliable employee to join our team. Qualified individual will have the ability to multi-task and handle a fast pace environment.

Compensation

Hourly position with pay based on experience. Position is Tuesday “ Friday 9 am to 6 pm and Saturday 8 am to 5 pm

Benefits: paid time off for all major Holidays, paid vacation time, medical, dental, vision, prescription, AFLAC, 3% 401k Match and more!

Please email resume to Ana Glueckert / Business Manager or drop off resume to Ana at Helena Cycle Center 1825 N Last Chance Gulch Helena, MT 59601

Vacancy expired!

Subscribe Report job