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Job Description: Job DescriptionJob DescriptionThis is a remote position; the selected candidate can reside and perform the work from anywhere within the United States.About In-Market EnhancementsThe goal of the In-Market Enhancement (IME) team is to make vehicles better over time for customers after taking ownership (using Over the Air software updates and other mechanisms). The team builds new services, digital accessories, or upgrades to the vehicle and improve the customer's overall experience using vehicle connectivity. The team collaborates with Global Connected Services (GCS), Vehicle Brands (Cadillac, Chevrolet, Buick and GMC), Vehicle Program teams and Feature Owners to develop the IME roadmap based on key market trends, competitive landscape, and customer insights on how to create new value for our customers. The team partners with GM's broader technical and analytical teams to establish and execute new IME's as well as the marketing and communications teams to bring them to market. In addition, the team handles the performance and quality of the services currently in market to ensure the highest customer satisfaction.Summary of RoleThe Remote Services Assistant Product Manager, within the IME team, will assist in the development of a portfolio of connected vehicle products and services, bringing new products to market, and ensuring the highest quality experiences are delivered to our customers throughout their vehicle ownership lifecycle. Some services within this scope include (but not limited to):Home-to-Car vehicle remote controls (e.g. Alexa, Google Home)Automation/Predictive awareness of remote capabilitiesConnected remote vehicle control servicesThis individual will collaborate with other team members in engineering, IT, product marketing, connected operations, legal, privacy and finance to develop their product roadmap and lead on execution. This role will have the responsibility of translating new technology and capabilities within the vehicle into breakthrough experiences away from the vehicle to meet customer needs in new ways.ResponsibilitiesDemonstrate SAFe Agile practices to prioritize and lead the product backlog across all enterprise needs to drive optimal development activitiesUtilize multiple data sources such as market research, analytics, customer insights, and others as key inputs in creating product roadmapsPartner with technical teams (e.g. Program Engineering Managers) to execute requirements definition, development, and implementation of new productsPartner with GCS product marketing (e.g. Product Marketing Managers) to ensure optimal monetization strategies are alignedProvide direction to analytics, market research, and applied insights teams on what needs and concepts require investigation and validation to support new demand opportunitiesLead and prioritize list of issues and enhancements that may be impeding the product's quality or adoption performance in the market for continuous improvementDistill the essence of what our customers need, and represent as well-defined product briefs, Epics, and Features to create extraordinary experiencesLead planning and product definition from concept to launch, and maintain throughout the product lifecycleOwn overall business case for assigned initiatives, with shared accountability with product marketing for business outcomesDrive global alignment and execution of future products and features, including region-specific onesResolve integration and rollout across applicable vehicle programsApply end-to-end channel strategy to develop and coordinate with UX/UI to design world-class experiences and productsBalance product feature requests vs. marketing, design, and other requirementsAnticipate customer experience and value risk throughout the technical development processDefine requirements and needs for product performance analytics and reporting to maintain clear visibility on how the product quality and adoption is performing in the marketLead product/service imperatives, including product/service scorecard development and financial/resource risk assessmentFacilitate and manage cross-functional product execution teamsManage issues and uncertainties through effective decision framing and driving for resolutionKeep abreast of current consumer trends, competitive activity, and technology advancementsInnovatively fill the funnel of ideas within the portfolio, to ensure we're working on building leading-edge technologies that our customers needAdditional Job DescriptionQualificationsProduct management experienceFamiliarity or experience with product lifecycle managementKnowledge of telematics, infotainment, or vehicle connectivity trends globallyAbility to consolidate multiple sources of disparate information into easy to understand views for leadershipAbility to translate global and regional trends and insights into meaningful product attributesAbility to influence and implement ideas cross functionally with appropriate level of regionalizationProven capability to develop product roadmapProven capability to manage product from concept to market launchExperience with agile product development practicesDesired SkillsCustomer Focus - ability to gather customer insights and prioritize product features appropriatelyCollaboration skills - validated experience working in cross functional team to launch programs or productsAbility to influence and build strong relationships across organizationOrganizational agilityAbility to handle ambiguityBusiness and technical acumenLearning agilityFamiliarity of GM product development processes including: GVDP, GSDP, GDP & SAFe AgileEDUCATION:Bachelor's degree in BA, Marketing, Computer Engineer, or Equivalent ExperiencePrefer MBAPlease only apply if you DO NOT need sponsorship to work in the Unites States now or in the future. We are unable to consider candidates who require sponsorship.COMPENSATION: The median level of salary compensation for this role is $109,283.BONUS POTENTIAL: An incentive pay program offers payouts based on company performance, job level, and individual performance.BENEFITS: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.#LI-Remote #GM-RemoteAbout GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join UsWe aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.Benefits OverviewThe goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; Company and matching contributions to 401K savings plan to help you save for retirement; Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; Tuition assistance and student loan refinancing; Discount on GM vehicles for you, your family and friends.Diversity InformationGeneral Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.Equal Employment Opportunity StatementsThe policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Vacancy expired!