Job Details

ID #1803095
State Montana
City Kalispell
Full-time
Salary USD TBD TBD
Source Montana
Showed 2019-02-22
Date 2019-02-11
Deadline 2019-04-12
Category Food/beverage/hospitality
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Night Audits Guest Service (West Glacier - Belton Chalet)

Montana, Kalispell 00000 Kalispell USA

Vacancy expired!

Night Auditor (Guest Service Associate)

As Night Auditor, you will be responsible for performing the tasks to the highest standards.

The Night Auditor is responsible for superior guest service at all times. You will be responsible for assisting guests upon arrival with room registration, keys and property details. You will post charges to guest's accounts for services and purchases. You will be receiving and posting payments and finalizing guest accounts for checkout.

You will be answering telephones in the required time frame using correct greetings and telephone etiquette. Making sure you have recorded or relayed all messages accurately, completely, timely and thoroughly. Legible hand writing is important.

Accurately follow cash box procedures and secure cash box at all times. You will be responsible for completing end of day lodging reports for the accounting department and lodge manager. Any extra cash in cash box is to be turned into accounting department with lodging report.

You must be familiar with and follow fire evacuation and safety procedures. You must be able to recognize the different emergency alarms and know how to respond in a quick and calm matter. You will be required to walk the property several times per shift checking buildings making sure all is secure and safe.

You will document and record all guest complaints and concerns and report to Lodge manager or General Manager. Adhere to all Company policies and procedures.

You will clean lobby, front desk, concierge areas nightly as needed or requested. Prepare housekeeping report for morning shift. Keep current with checkouts. You will be responsible for stocking wood and keeping fire going thru the night in our cooler seasons keeping box full for next shift. You will be required to do Gift Shop inventory twice per month and turn in report to accounting.

You must have the ability to work independently, and as part of a team. This position must be organized, with attention to detail. Knowledge of general office procedures and basic computer knowledge required. You must demonstrate commitment to the quality standards of the Belton Chalet. This job requires constant bending, lifting, stretching and standing for long periods of time and the ability to do stairs. This is a night time position.

Maintain appearance and uniform standards. Develop positive communication and teamwork with all co-workers, management and owners.

Competitive Wages

Located Outside Glacier National Park

The Belton Chalet was the first of the iconic lodges built by the Great Northern Railroad and served as the original gateway to Glacier National Park. When it opened its' doors the summer of 1910, the Belton was viewed as the pinnacle of modern hospitality in the wild west and welcomed by visitors by train from across the country. After flourishing for a generation, the property slowly fell into disrepair before it's award-winning restoration in 1999 and recognized as a National Historic Landmark.

Vacancy expired!

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