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Imagine Missoula
Job Description: Volunteer and Outreach Coordinator
Summary: Respectfully facilitates an open, inviting and rewarding environment for volunteers, community members and groups.
Reports to: Imagine Missoula Board
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Performs duties in a manner consistent with the Imagine Missoula's mission and works comfortably with diverse populations.
2. Solicits, trains, coordinates placements, supports, evaluates and oversees volunteers.
3. Coordinates volunteer opportunities based on the identified needs and the capacity of the Imagine Missoula program.
4. Conducts volunteer orientations.
5. Maintains a supply list available to volunteers including lawn care items, tools, etc.
6. Develops an awareness of resources in Missoula to send referrals when necessary.
7. Maintains the volunteer database and volunteer contact information.
8. Creates and facilitates appreciation events for volunteers, sends thank you letters and nominates outstanding performers for community based volunteer awards.
9. Responds to volunteer inquiries in a timely and professional manner.
10. Promotes community volunteerism for Imagine Missoula.
COMPETENCIES
Displays passion and optimism and mobilizes others to fulfill the vision of the organization.
Aligns work with strategic goals and in line with the Board.
Understands organization's strengths and weaknesses and develops strategies to achieve organizational goals.
Prioritizes and plans work activities and designs work flows and procedures.
Uses time efficiently.
Demonstrates attention to detail and generates creative solutions.
Identifies and resolves problems in a timely manner and develops alternative solutions.
Maintains confidentiality.
Writes clearly and informatively and presents data effectively.
Contributes to building a positive team spirit and supports everyone's efforts to succeed.
Displays a professional demeanor, exhibits confidence in self and others and inspires respect and trust.
Treats others with respect regardless of their status. Shows respect and sensitivity for cultural differences.
Upholds organizational values and follows policies and procedures.
Is consistently at work and on time, responds to management direction and takes responsibility for own actions.
Observes safety and security procedures, reports potentially unsafe conditions and uses equipment and materials properly.
Includes staff in planning and decision making and continually works to improve management skills. Demonstrates accuracy and thoroughness.
Works within approved budget and develops and implements cost saving measures.
Feels comfortable working in a diverse environment, working with people experiencing poverty and homelessness.
QUALIFICATIONS
Valid Montana driver's license and acceptable driving record.
Successful completion of a thorough background investigation.
Bachelor's Degree (or equivalent experience)
Prior experience in customer service or civic engagement.
Proficiency in and ability to utilize computer technology and software to maintain volunteer database and workflow (i.e. Google Docs, Microsoft Office, etc.).
Needs to be highly self-motivated and be able to work independently.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit and talk/listen. Employee may occasionally need to be able to visit a job site, client residence, partnering organization, and represent Imagine Missoula well.
Vacancy expired!