Job Details

ID #5803921
State Nebraska
City Lavista
Job type Permanent
Salary USD TBD TBD
Source Robert Half
Showed 2020-11-15
Date 2020-11-14
Deadline 2021-01-13
Category Internet engineering
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Help Desk Analyst I

Nebraska, Lavista, 68128 Lavista USA

Vacancy expired!

Description

Robert Half Technology might have the Help Desk Analyst job for you, if you want to work in an innovative and fast-paced work environment at a company in the Staffing & Recruitment industry. Creatives with talent for solving both routine and unique problems will be a great fit for this position. You will thrive in this position if you can support local and field users with a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the La Vista, Nebraska area and is a long-term temporary-to-full-time opportunity.

What you get to do every single day

- Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups

- Diagnose recurring technical issues and implement solutions to address the root of the problems

- Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

- Independently investigate and implement solutions to technical issues

Requirements

- Working knowledge of user administration and bug fixing in a client server environment

- Good understanding of IT support ticketing systems

- Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications

- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Demonstrated knowledge of customer service

- Provide Technical Support experience desired

- Command of Provide Technical Support

- Adeptness in customer service

- Technical Support experience

- Foundational knowledge in Computer Hardware

- Desktop Hardware experience

- Comprehension of basic networking concepts

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.

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Contact your local Robert Half Technology office ator visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Vacancy expired!

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