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DescriptionYou Lead the Way. We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.As part of the Tech Strategy & Portfolio Management organization, the Agile Management & Product Operations (AMPO) team is responsible for defining and governing the core standards, frameworks, processes, and tools that are used across the enterprise for Technology Investment, Software Development (SDLC) and Software Capitalization.The Group Product Manager will be the primary product specialist for the team and collaborate with business leaders and partners to craft the product vision, drive the Product Roadmap, prioritize the Engineering team’s sprint backlog, participate actively in all phases of the iteration process, and responsible for product decisions, release planning and leading designers and engineers to deliver user experiences, operational processes and supporting technology assets. You will do this in partnership with the existing Product Owners in the team supporting current and future products such as Portfolio Management Database (PMDB) tool, Clarity (PMT) and future Strategic Workforce tools.It takes exceptional people to create exceptional products.We’ve built one of the most respected service brands in the world by creating products that set the standard for ease, convenience, security and innovation. Our product managers are at the center of it all, collaborating with business leaders, partners and engineering teams to shape the products of the future. If that fits your career vision, look no further.The product of great thinking.As a key link in the product development process no two days here will be the same, but there are some things you can count on doing:Work with customers, key stakeholders, and partners to define a product vision and roadmap
Understand and apply new trends and competitive best practices into product roadmap and requirements
Support development of appropriate tracking and reporting to determine product performance
Work closely with the design and technology teams to develop, test and deliver defined capabilities
Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.Qualifications5 – 6 years’ experience supporting project/product management
Strong customer service focus ensuring exceptional customer experience
Proven experience in data analysis and analytical decision-making
Experience working with rapid and iterative development teams
Bachelor’s Degree in related field required
Relevant experience with Portfolio/Financial Management
Experience with PMDB, PMT (Clarity), Ariba, Rally, Jira and other Portfolio tools preferred
Excellent communication skills with the ability to engage, influence, and inspire business partners
Experience with Agile and Scrum software development methodologies
Excellent written & verbal communication
Problem solving, organizational and analytical skills
We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.Job: TechnologyPrimary Location: United StatesSchedule Full-timeReq ID: 22022222
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