Vacancy expired!
Role: IT Infrastructure Support AnalystLocation: Lincoln, NE(Onsite)Duration: 24 Months Job Description:Essential Functions:
- Manages Microsoft Active Directory Services.
- Manages Microsoft based infrastructure to include servers (Physical and Hyper-V)
- Manage IIS web servers for department hosted web systems. This also includes secure FTP server.
- Maintain file permissions on network NAS / File Servers
- Troubleshoot connectivity issues within network infrastructure
- Monitors the helpdesk including troubleshooting and providing technical assistance with hardware and software issues, network services, and data communication.
- Develops and implements group policies to support applications and services.
- Builds and maintains a deployment and management infrastructure.
- Collaborates with vendors, contractors, and other state agency staff on technical issues and joint projects.
- Possesses a valid driver’s license, travels independently, and works in a variety of settings.
- Maintains regular and reliable attendance.
- Attends training sessions and conferences to maintain current knowledge of latest trends, technologies, and provide information to other staff.
- Investigates and prepares recommendations on new or emerging technology and tests new hardware and software.
- Deploys and surpluses equipment.
- Assists Database Analysts with Microsoft SQL and Reporting Services permissions.
- Microsoft Active Directory Services, FTP, IIS, DNS, File Services, and Print Services
- Microsoft PowerShell
- Microsoft operating systems, computer and mobile hardware, and software applications.
- Technology documentation procedures and practices.
- Specification development and writing.
- Data and file storage and security techniques and best practices.
- Network application interfaces and theories, and computer systems theories.
- Network planning, design, and evaluation strategies and techniques.
- IT database security principles and techniques.
- Hardware imaging and deployment software and protocols.
- Formats used in written business communications.
- English grammar, spelling, and composition needed for correspondence.
- Computer software necessary to carry out job responsibilities.
- Types and uses of office equipment.
- Office management principles, methods, and procedures.
- Analyze user needs, troubleshoot, and apply general rules to logically problem solve.
- Present technical information to other non-technical staff to be easily understood.
- Monitor server performance and logs.
- Gather, analyze, and review data and information to solve complex problems.
- Install hardware and software and repair equipment.
- Communicate orally and in writing with agency staff and the public.
- Establish and maintain effective working relationships.
- Understand, interpret, and apply rules, administrative policies, and program guidelines.
- Operate office equipment necessary to perform the required duties.
Vacancy expired!