Vacancy expired!
Omaha, NebraskaSkills : call center, customer service,call centre,phone,csr,customer service representatives,customer service representative,customer service agentDescription :
Work from home until COVID! Will eventually move to office.Requirements:- Ability to work from home which includes high speed internet and a quiet place to work that is secure. (Hotspots are not allowed - high internet speed is require
- An ability to work during the hours of operation of Monday-Friday must be flexible regarding shifts worked, which may change based on business needs. 8am-11pm EST
- Respond to customer requests via telephone, providing excellent service to customers who have group disability insurance
- Support special product and/or service campaigns as needed, or if solicited by the customer.
- Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer's inquiry.
- Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.
- Training will be 100% virtual. Selected candidates will be required to participate in a virtual forum.
- Participation includes, but is not limited to, daily sharing of video camera, asking clarifying questions, contributing to class discussion, and volunteering to answer questions posed by the trainer.
Vacancy expired!