Vacancy expired!
- Demonstrate excellence: Showcase your people skills and negotiation tactics by managing inbound and outbound calls for assigned accounts.
- Define Sutherland's reputation: Work with our customers to find a win-win solution
- Drive the business forward: Take initiative and work independently in a target-driven environment; proactively escalate potential issues to ensure exceptional customer experience.
- Competitive hourly rate starting at $12.50 plus $100 weekly attendance bonus
- Medical, dental and vision benefits
- Paid training & PTO
- Advancement opportunities - 80% of our frontline leaders have been promoted from within
- Additional pay incentives as well as monthly rewards & recognition programs
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
- Excellent verbal and written communication skills and be a strong multitasker
- Be driven by solving problems and meeting goals
- Familiarity with Microsoft Office tools
- Experience in customer service
- High school diploma or equivalent
- Excellent Internet connectivity:
- Internet access speeds of 2 Mbps upload and 10 Mbps download - the faster the better!
- Wireless and/or satellite Internet Service Providers are not compatible with our systems.
- Productive, quiet and distraction-free, secure place to work.
- A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
Vacancy expired!