Vacancy expired!
Responsibilities:
- Deliver outstanding customer experiences to our advertisers
- Provide timely and best practice advice that addresses customer concerns
- Leverage multiple customer support tools to identify solutions and to document all customer interactions
- Consistently meet or exceed quotas.
- Consistently meet or exceed non-quota based performance metrics as defined by the company.
- Effectively work with internal teams and external partners to maximize the customer experience.
- Maintain a detailed understanding of all supported products
- Proactively identify opportunities to improve the service organization
- Maintain a professional personal appearance, demeanor, and conduct at all times
- Proactive and highly-motivated individual who can produce high-quality deliverables
- Independent work with the demonstrated capability to lead, motivate and work well with others
- Strong influence management, negotiation and customer service skills and ability to de-escalate difficult interactions
- Proven ability to multi-task in a fast-paced environment, and handle multiple priorities
- Self-motivated with ability to sell to business owners.
- Ability to comprehend and explain the features and benefits of multiple ad products
- Excellent verbal communication and computer skills (e.g., advanced Excel, CRM systems)
- 2 - 3 years experience in a sales, customer support, account management or consulting
- Schedule Flexibility
- Bachelors degree
- Ability to take a consultative sales approach with existing clients.
- Ability to positively adapt to change in a highly dynamic work environment and take on additional duties as requested
- Ability to work towards common goals in a group sales environment.
- Demonstrated high level of dependability.
- Strong understanding of Display and/or Native advertising
- Able to handle multiple tasks and priorities using effective organizational and time-management skills.
Vacancy expired!