Vacancy expired!
The UPS Store #2498 is located at the intersection of Wadsworth Parkway and W 100th Ave. in Westminster, CO. We are growing and greatly need your help. We provide world-class service to the customer, ALSO to our employees. You will not only join a friendly team but also can achieve the great potential to grow with the business.
SUMMARY:
Provide customers with an efficient and effective service to exceed expectations while promoting products and services to meet their needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
Deliver exceptional customer service through customer engagement and quality product delivery.
Be knowledgeable of products and services offered and properly promote them to customers.
Identify customer needs and offer additional services that could benefit them.
Receive, sort, and place mail in mailboxes accurately.
Record all sales transactions completely and accurately in the Point of Sale system.
Pack contents for shipping using established procedures and products.
Receive and prepare documents for printing.
Operate all other software packages.
Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels.
Process and document damaged shipments, late and lost package claims.
Assist in merchandising the store, including stocking shelves with product, ensuring the clean and orderly appearance of the product, informing appropriate personnel of inventory levels for re-ordering supplies.
Perform end of day duties: reconciliation of cash, checks, money orders, credit cards, and all other transactions accurately and in accordance with company policy and procedure.
Operate copiers, fax machines, binding equipment, and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in the retail area.
General housekeeping duties.
Other duties as assigned.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.
Education and/or Experience:
6 months 2 years of customer service and sales experience in a retail environment. Point of Sale ("POS") and computer experience highly desirable.
Knowledge of Adobe Creative Software is highly preferred, the ability to learn new software highly desirable.
Language Skills:
Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone.
Excellent verbal and written communication skills.
Other Skills and Abilities:
Ability to lift 50 lbs regularly. Ability to stand for extended periods of time. Manual hand dexterity required to operate POS, copiers and binding machinery, packaging tools, and complete customer paperwork.
Meet the requirement for the Colorado notary public. We will pay for the training and fee if hired.
Benefit:
Base salary, commission, bonus; Paid training - includes web-based and hands-on training; Generous Paid Vacation And Sick Leave for full-time employees after meeting certain requirements
Vacancy expired!