Job Details

ID #5160051
State Nebraska
City Scottsbluff / panhandle
Job type Full-time
Salary USD $45,000/yr 45000/yr
Source Nebraska
Showed 2020-10-24
Date 2020-10-23
Deadline 2020-12-22
Category Customer service
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Professional Office/ Customer Service

Nebraska, Scottsbluff / panhandle, 69361 Scottsbluff / panhandle USA

Vacancy expired!

If you are passionate about helping people, providing outstanding customer service and are looking for a rewarding career - then this is the right place for you! Our Customer Service Representatives excel at providing exceptional, white glove customer service, and have the potential for great career growth, pay and benefits. As a Customer Service Representative, you will assist customers and clients with questions, concerns and changes to their products and programs. You will need to have solid communication skills, good initiative, ability to grasp concepts, along with being reliable and able to meet attendance and punctuality requirements of the position.

We are a growing company seeking individuals who are passionate about people and problem solving and have the ability to solve customer issues with style and grace. We thrive on our employees, our products and our community. We are currently looking for people with a professional background and business related experience to start immediately. The position will be ideal for individuals with administrative skills, customer service skills and someone looking to interact with clients and customers on a daily basis. This is a hands-on role with the opportunity to help define our customer service as the company grows.

Job Duties:

Answering incoming phone calls from customers.

Responding to or redirecting incoming email to the appropriate parties

Effectively answer customer questions.

Identifying needs and providing prompt resolution to problems

Expressing flexibility to troubleshoot problems and provide solutions

Working on the fly in a fast paced environment

Preferred Qualifications:

Customer service oriented experience a must.

Excellent verbal and written communication skills

Commitment to high quality customer service

Problem solving skills

Ability to work a flexible schedule based on department needs

Detail oriented and excellent organizational skills

Ability to effectively communicate with a diverse range of people

Some college preferred but other work experience accepted.

Good interpersonal skills: must display patience, and helpfulness at all times

Minimum Qualifications:

Demonstrated problem solving skills

Experience engaging customers over the phone.

Customer service oriented experience a must.

Excellent verbal and written communication skills

Demonstrated commitment to high quality customer service

Ability to work a flexible schedule based on department needs

Benefits:

Employer Paid Medical package for the employee

Employee Stock Options

Company Paid Meals/Travel

Retirement vesting program

Please forward resume for consideration.

Vacancy expired!

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