Consulting Practice Director

Job DescriptionThe Practice Director has the primary responsibility to lead and build a world class ACS delivery team servicing North America customer. This involves driving customer success and retention leading to top line growth, customer retention, organic customer growth, program referencing and profitability generation.This Practice Director position for North America is responsible for managing business operations and resources of a given practice that can be defined by industry, service line, technology center, specialty area or region. Responsible for managing the three main pillars of a practice: people management (local and abroad), portfolio/delivery management and sales enablement. Develops strategy and plans to successfully implement operational policies and achieve business objectives. Typically manages multiple first line managers and/or senior level individual contributors. Resolves staffing issue in complex engagements. May serve as advisor or project sponsor role for moderately complex engagements.Responsibilities 10+ years of experience relevant to this position including 5 years consulting experience. Direct line management knowledge including project, people, customer, financial management preferred. Strong delivery experience of managed services or consulting ideally of Cloud based Enterprise Resource Planning (ERP) application solutions. NetSuite or Oracle platform experience strongly preferred though competitive offerings will be considered. Proven executive level customer engagement skills. Specific experience consulting to and/or working within emerging market to medium scale organizations. A dynamic thought leader who has managed medium to large teams while generating significant annual revenue. Strong Project Management skills, including experience developing continuous improvement structures and culture in organizations. Comfortable working closely with the services (AMOSS) sales team and helping to close deals. Demonstrated success in driving a very high level of customer standards with impeccable attention to detail and services KPI’s. A track record of enabling and developing the skills and careers of direct reports. People management experience: 10+ years. Proven ability to hire and grow high performers.#LifeAtNetSuite#LI-REMOTELife at Oracle NetSuite:At Oracle NetSuite ERP, we build the best-in-class system for automating business processes. We help our customers run their businesses and scale with them as they grow.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Oracle NetSuite is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law.We don’t just value differences—we celebrate them. We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion.https://www.oracle.com/corporate/careers/culture/diversity.htmlAbout UsDiversity and Inclusion:An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.Disclaimer:Oracle is an Equal Employment Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer