Credentialing Coordinator

Remote (U.S.) | Client Success | Full-TimeMedTrainer is searching for a Credentialing Coordinator to help shape the future of our credentialing training and enablement program. This newly created role blends credentialing expertise, training delivery, coaching, and client support—perfect for someone who loves teaching, building structure, and creating scalable learning experiences.You’ll play a key role in training both internal team members and clients on MedTrainer’s Credentialing platform, while also serving as the organization’s subject matter expert on U.S. credentialing standards, terminology, and best practices.What You’ll DoDeliver live and recorded training sessions for internal teams and customers on credentialing workflows, regulatory requirements, and platform functionality.Create and refine training materials such as modules, demos, process guides, and assessments.Act as the main point of reference for credentialing-related questions across Client Success and other departments.Coach and evaluate team members using knowledge checks, quizzes, and practical demonstrations.Support clients during onboarding and throughout their use of our Credentialing module, helping them become confident, effective users.Collaborate with CS Leadership, Product, and credentialing SMEs to define processes and build a scalable credentialing education function.Recommend enhancements to training content, documentation, and credentialing workflows.What Success Looks LikeHigh engagement and strong satisfaction scores in trainings.Clear improvement in internal credentialing knowledge and confidence.Customers who feel supported, guided, and capable using MedTrainer’s Credentialing module.Well-documented processes and a structured roadmap for how this role evolves over time.