Inventory Operations Coordinator (Full-time Temporary) @ Center Crossing

JOB SUMMARY Under supervision, the Inventory Operations Coordinator is responsible for the accurate processing of forms, data input and updates, and global inventory fulfillment and recording. ESSENTIAL JOB FUNCTIONS

• Receives and records documents, prints and faxes documents, and maintains document files.
• Performs required document research and inputs and/or updates data into required systems.
• Communicates with resort personnel, internal and external partners, and Club members.
• Performs data entry in required systems to move room nights for reservations.
• Receives and evaluates email requests and responds accordingly.
• Records transactions and resort information timely and accurately.
• Maintains related transaction filings.
• Evaluates sales and other requests according to priority and ensure escalation as required.
• Retrieves data from queries of booking information to coordinate guest arrivals with reports.
• Performs various administrative duties, such as ordering office supplies and preparing check requests.
• Completes all required Company trainings and compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

EDUCATION

• High School Diploma or equivalent.

EXPERIENCE

• A minimum of six (6) months of experience in the customer service field required.
• No supervisory experience required.

SUPERVISORY RESPONSIBILITIES

• This position does not include any supervisory responsibilities.

LICENSE & CERTIFICATIONS

• This position does not require licenses or certifications.

SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Specific skills and abilities include, but are not limited to the following:

• Computer proficiency in Microsoft Word, Excel and Outlook.
• Excellent customer service skills.
• Proficient in time management; the ability to organize and manage multiple priorities.
• Ability to take initiative and effectively adapt to changes.
• Able to establish and maintain a cooperative working relation.
• Basic math skills.

ADDITIONAL INFORMATION

Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International (DRI) as ofAugust 02, 2021.If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV. A transition to HGV will occur as we integrate technology, systems and branding but it will take time until our separate operating systems, employment policies and benefits are fully integrated.As a result, for a period of time, employees will receive correspondence and messaging from Diamond Resorts as well as from HGV and related entities.