Vacancy expired!
Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.
Due to the necessity of frequent face-to-face interactions with our end-users, only candidates who are fully compliant with the COVID-19 vaccination will be considered for this position. By applying for this position, you confirm that you are fully vaccinated for COVID-19 and can provide proof of immunization upon request. What will you do?Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fix What you'll getWork with brilliant minds, often within a global capacity;Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well. Why we're different Brazilian and privately owned company;Agility, flexibility, and innovation are in our DNA;Flat organizational structure which enables faster communication and decision making. Take a look for yourselfHere's one of our own, talking about the culture, space and growth opportunities: https://www.youtube.com/watch?v=j8O37KNINdY Valid driver's license. This position supports all Louis Vuitton stores in Las Vegas, so driving between those stores is necessary, based on a schedule defined by a manager, as needed. A work phone will be made available Availability for OT. This can be needed also on weekends, although unlikely. Follow attendance expectations according to either your designated working hours, or the variable shift schedule, and also including; Shift adherence (start/finish and breaks) Alerting Manager to sickness absences Completing timesheets and leave requests in a timely manner Scheduled leave Requests for Personal Time Off / Absence Leave should be submitted by all Stefanini team members well in advance of the required dates (please note: not all requests for time off can be approved if there is excessive demand or the delivered service will suffer as a consequence) Complete Stefanini and client-required training as required Adherence to client-specific or site-specific dress-code Follow all local and global safety requirements and complete client specific safety training Including adherence to site specific Personal Protective Equipment (PPE) rules Manual handling and safety guidelines Periodic team meeting attendance and participation One to one monthly meeting attendance and participation with line manager Resolution and monitoring of incoming tickets (INC and REQ) in ITSM tool Assign tickets to own queue for further action maintaining load balance Provide the highest level of professional and courteous support to client employeesVacancy expired!