Vacancy expired!
- Delivers activities within the agreed Service Levels across the IT products and services portfolio to be compliant with company-wide SLAs.
- Complete tasks and projects and activities accurately and thoroughly within time expectations and quality standards.
- Provides deliverables that are effective in meeting the requirements of the customer
- Ensures quality standards and processes, and customer satisfaction levels meet targets
- Accountable for the delivery of discrete projects/areas of work to deliver improved service.
- Establishes best practices and shares knowledge with others in area of responsibility and expertise.
- Able to identify service improvements in area of expertise and to record the appropriate actions to deliver the improvement
- Propose and defines change and developments to key IT processes to ensure timely delivery to the business.
- Maintains good working relationships with co-workers and internal clients to deliver IT activities in support of business goals.
- Works with 3rd party service suppliers to deliver IT products/services in line with SLA’s
- At least 5 years of experience in Systems Administration or Architecture role
- Tier 1/Tier 2
- Heavy migration experience preferred
- Multiple data center migrations and setup
- SRDF Replication
- Working in a controlled environment
- Strong problem analysis and resolution skills
- Multidiscipline IT knowledge (Cisco/Dell, MDS, SAN, & O365, Active Directory, SQL, TCP/IP, DNS, DHCP, NFS, CIFS, S3)
- Oracle Environment
- Data Protection, recovery testing
- Experience with storage administration, including low-level system tasks. SAN, NAS, Object disk based backup libraries
- Experience with backup/archiving concepts and technologies
- Reporting and Automation
- Command line experience strongly preferred (OS, SAN, and Storage)
- Dell Storage technologies highly desired (PowerMax, Isilon, ECS, Unity)
- Cisco Server technologies highly desired (UCS)
- Backup technologies highly desired (Dell EMC DataDomain, Power Protect Data Manager, Avamar, NetBackup, Veeam)
- Previous hardware experience an advantage
- System administration experience in the following areas – Windows Server, Linux (RHEL and OEL), Cisco, Dell, VmWare
- Familiar with ITIL based operation
- Understands energy sector lingo a plus
Vacancy expired!