Job Details

ID #44942648
State Nevada
City Las vegas
Job type Contract
Salary USD TBD TBD
Source Spanco Solutions
Showed 2022-08-17
Date 2022-08-17
Deadline 2022-10-16
Category Systems/networking
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Desktop Technician

Nevada, Las vegas, 89152 Las vegas USA

Vacancy expired!

Role :Desktop Technician Contract Las Vegas NV Day 1 onsite Job Description What will you do?

  • Provide support and training to all end users on computer workstation operation, setup, configuration and other issues.
  • Working knowledge of Microsoft Operating Systems (Win 10), and Microsoft Office Suite of services.
  • Monitor and manage a work queue of incoming requests and provide appropriate customer focused response.
  • Develop and maintain an inventory of all computer workstation equipment, peripherals, and spare parts.
  • Accurately document instances of hardware failure, repair, installation, and removal.
  • Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware and networked peripheral devices.
  • Install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
  • Perform on-site analysis, diagnosis, and resolution of complex computer workstation problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed.
  • Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring computer workstation performance.
  • Construct, install, and test customized workstation configurations based on various requirements, platforms, and operating systems.
  • Conduct research on computer products, write technical specifications for computer workstations, software and related products, and evaluate/recommend products in support of computer workstation procurement and development efforts.
  • Recommend, schedule, and perform computer workstation, software and peripheral equipment improvements, upgrades, and repairs.
  • Develop, manage, and distribute automated software installation packages, transform files and updates.
  • Assist in developing long-term strategies and capacity planning for meeting future computer workstation needs.
  • Develop implementation plans and schedules for new computer projects and new hardware installations.
  • If necessary, liaise with third-party computer workstation or software sales and support vendors.
  • Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executables, and respond to crises in accordance with business continuity and disaster recovery plans.
  • Provide guidance to junior members of the team as required.
  • Collaborate with network technicians/system administrators to ensure efficient operation of the computer workstation environment.
  • Coordinate, schedule and perform move, add, and change (MAC) requests as department managers submit them.
What are we looking for?
  • Associates degree in computer science or related field and/or 1-2 years equivalent work experience.
  • Hands-on computer workstation troubleshooting experience.
  • Working technical knowledge of current networking protocols, operating systems, and hardware architecture standards.
  • Ability to operate tools, components, and peripheral accessories.
  • Able to read and understand technical manuals, procedural documentation, and OEM guides.
  • Strong written and oral communication skills.
  • Experience working in a team-oriented, collaborative environment.
  • Strong customer-service orientation.
Preferred
  • Knowledge of ITIL standards desired.
  • Certifications in computer operating systems, networking, PC hardware, etc. desired.
  • Microsoft certifications are highly desirable.

Vacancy expired!

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