Vacancy expired!
Position: Measure + Installation Assistant
Position Type: Full Time
Position Reports to: Regional Field Director
ABOUT THE SHADE STORE®
With over 70 years as a family owned business, we pride ourselves on delivering a world class customer experience and product. We have revolutionized the custom window treatment industry by simplifying and stylizing a traditionally complicated and expensive purchase. We are growing quickly and expanding aggressively: 70+ showrooms and growing across the country, a state of the art e-commerce website and a beautiful yearly design inspiration book. But with all this exciting growth, our core values and principles have not changed. We still handcraft every product right here in the USA and we still treat each and every customer with the greatest appreciation and professionalism. These are our guiding principles and the backbone of our company they will always remain true.
WHY WORK AT THE SHADE STORE®
We set out to create a company culture that is enjoyable, rewarding, and where there is continuous upward mobility and growth opportunity. If you work hard, give the company your all, use good judgment, and have a positive attitude then the sky is the limit. In return, there are numerous perks and benefits including:
Full time highly competitive compensation structure
Medical Benefits
401k Available and we match up to 4% of your contributions
$100k Life Insurance & Short Term Disability Coverage provided at no charge
Partake in many charities and local events
And many more¦
THE POSITION:
The Shade Store is continuing to expand our nationwide foot print of design showrooms and further grow our fleet of Measure + Install (M+I) Professionals. We are seeking a Measure + Installation Assistant who is enthusiastic about customer experience to work alongside the Regions Measure + Install team providing exceptional in home service and results at every in-home appointment. You will partner closely with the Regions Installers to learn in depth knowledge of our customer experience operations and Measurement + Installation process for our custom product line to ensure delivery of a world class end to end experience for our customers.
RESPONSIBILITIES:
Reports directly to Regional Field Director East/West Coast, assisting with measure and installation of drapery, wooden blinds, roman shade, complex motorization projects and more
Assist with protecting the work site using drop cloths and furniture moving pads.
Assist with cleanup of Job site and perform required tasks including footing ladders on tall installations
Build knowledge over time on the product lines we offer to ensure a smooth and seamless measure and install
Become skilled at using The Shade Stores measure & install techniques and software systems to ensure accuracy and efficiency of every appointment
Communicate and partner regularly with Measure & Install support teams while in the field
Leave a lasting impression with our customers by demonstrating how to use the product before leaving the job site
Provide exemplary customer service to The Shade Store customer and its retailer affiliates
Use personal judgment and initiative to develop effective solutions to challenges and obstacles pertaining to the installation of window treatments
Dress in a TSS provided uniform and conduct yourself in a professional manner at all times
Use the proper screws and/ or wall anchors to ensure the product is mounted securely and safe
Assist with dressing all installed products to enhance the look of the product.
Report any product related issues immediately from job site to allow for the proper solution
May perform feedback function to gather critical information from customers with relationship to The Shade Store
WHAT WE ARE LOOKING FOR:
High School degree
Experience with high end installation, finish work or a strong interest in it preferred
Customer service or in-home service experience
Enthusiastic, energetic and all around great with customers
Strong communication skills
Self-starter, quick learner, team player
You are punctual, reliable with a great work ethic
Ability to lift a minimum of 55 pounds and climb up and down ladders
Valid Drivers license + Insurable
If you are looking to be part of a growing family of enthusiastic and hard-working individuals, we would love to hear from you!
ABOUT US: Visit our website at https://www.theshadestore.com/corporate-info/careers to learn more about The Shade Store and our career opportunities.
The Shade Store provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Vacancy expired!