Guest Experience Attendant

Nestled in the heart of the Snowy Mountains, Oaks Lake Crackenback Resort is seeking enthusiastic and guest-focused Casual Guest Experience Attendants to join our dedicated team.In this role, you’ll be the welcoming face of the resort, delivering warm, attentive service that enhances every guest’s stay. From assisting with check-ins and providing local recommendations to supporting general guest enquiries, you’ll help create memorable experiences in one of Australia’s most stunning alpine destinations.Key Responsibilities:Deliver exceptional service across reception and guest-facing areasAssist with check-ins, check-outs, and general enquiriesProvide guests with helpful information about the resort and local areaRespond promptly and professionally to guest needs, ensuring a positive experienceSupport the operational team with administrative tasks as requiredMaintain a high standard of presentation across guest areas