Assistant In Room Dining Manager

The Assistant In-Room Dining Manager oversees the operations and the in-room dining experience for all guests, and ensures guest satisfaction with service, order taking, delivery, as well as menu and beverage descriptions.Compensation: $78,000 per annumApproach all encounters with guests and employees in a friendly, service oriented       manner.Comply at all times with Fairmont standards and regulations to encourage safe and   efficient hotel operations.Act as liaison between servers, guests, and kitchen.Oversee and assist daily operations (morning, evening, overnight), cleaning duties within       corporate SOP format, and requisition of necessary suppliesOversee guest selection and ensure proper placement and distributionResponsible for Shift staffing and table dressing areaSupervise tabletop presentation for meal serviceFloor presence during shift, greeting and interaction with guestsPrepare shift schedules according to Hotel occupancy and special functionsHandle and resolve constructive guest feedbackComplete menu knowledgeMay assist in other F&B outlet when neededMaintain inventory of equipment, linen and other suppliesMonitor and control POS system with regards to guest checks and hotel reportsAssume additional responsibilities in Restaurant Manager's absenceOther duties as requiredCompensation: $78,000 annually