Vacancy expired!
Duties and responsibilities·         Design, build, maintain and extend data models within Varicent ICM platform.·         Provide team members and users with assistance solving application related problems, such as Integration of plan designs within Varicent ICM system or reporting dashboards to display plan status.·         Analyze requirements, plan and design system tables/components using techniques, such as structured analysis, data modelling and information engineering.·         Plan and execute appropriate testing (e.g. test plans, test cases, and test scripts) to comprehensively test assigned enhancements to business applications.·         Review and analyze applications, including performance results, to provide enhancement recommendations and process improvements.·         Resolve complex technical problems in all areas of your assigned products by troubleshooting incidents, collecting detailed problem description, traces and log files, and then replication of the issue.·         Analyze customer requirements and tailor the use of the system to meet those objectives.·         Develop project plans and timelines to successfully deploy solutions and assist with data conversion·         Motivated formulate process improvements resulting from support issues, with the aim of minimizing recurring support·         Monitor and report on the status of any issues, proactively review and interpret performance against operating standards; provide information and reports results·         Serves as the primary on-call support person for trouble shooting and correcting system issues
Vacancy expired!