Digital Campaign Manager

Reporting to the Director of Operations & Technology (DOT), the Campaign Manager ensures seamless execution and optimisation of direct and programmatic campaigns. This role supports sales and other departments with forecasting, delivering, inventory management, troubleshooting, and performance analysis while collaborating with internal teams and external vendors to drive innovation and revenue growth. Additionally, they oversee training, documentation, and process improvements to enhance ad operational efficiency.Day to day you will:Support the Direct sales team with forecasting, setup, creative trafficking, reporting, and campaign optimisation.Provide essential pre-sale support, including product recommendations and strategic insights for programmatic and direct deals.Monitor and manage non-guarantee programmatic campaigns, offering analysis to sales for performance and revenue optimisation.Act as the primary escalation point for troubleshooting complex ad delivery issues across all platforms.Collaborate closely with internal teams and external vendors to drive product innovation and revenue strategies.Conduct regular training sessions for the commercial team to enhance product knowledge and operational best practices.Assist in maintaining and improving internal/external process documentation and platform management.