National Account Manager

Job Description

Have you got the ability to influence, shape and guide teams across a strategic global client account? Do you possess exposure to the pharmaceutical and medical devices sector!

We're looking for a commercially astute,experienced National Account Manager to join the Sodexo Australian team based in Sydney.

Reporting to theGeneral Manager of Strategic Accounts, the successful candidate will be responsible for Managing a National Account in the Pharmaceutical and Medical DevicesSector. In this position you will act as the primarypoint of contact between key stakeholders and internal teams and develop a thorough understanding of key clients needs and requirements.

• Develop and sustain relationships with key stakeholders by continuously proposing solutions that meet their objectives
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Serve as the link of communication between key stakeholders and internal teams
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Effectively lead quarterly, half yearly, and annual business reviews with the client and key stakeholders
• Effectively supervise and manage your team of direct employees and contractors
• Ensure that the facilities meet statutoryregulations and environmental, health and security standards at all times
• Deliver minor and major capital works, development of scope, and assist in commercial and tendering
• Manage the planning and execution of planned and unplanned work and the re-scheduling of tasks
• Review work execution performance with team members, identify gaps and take corrective action as necessary to improve performance

We're looking for someone who thrives in a fast paced diverse environment, someone who takes pride in delivering quality work who hasthe following experience and qualifications:

• Proven track record delivering multi-site Facilities Management accounts.
• A proven track record in the Pharmaceutical and/ or Medical Devices industry.
• Demonstrated experience operating in and managing a GxP environment.
• Extensive knowledge of quality management procedures and practices as they pertain to the Pharmaceutical and Medical Devices Industry.
• Exceptional leadership skills and a proven track record of developing and leading high performing teams of 30 people to more.
• Proven experience asKey Account Manager, ideally managing a national portfolio.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Proven ability in problem-solving and negotiation
• Well developed computer skills with previous experience using Microsoft Power BI (or a similar dynamic reporting solution) and Maximo (or similar Computerised Maintenance Management System).
• Highly developed reporting skills.
• Strong presentation skills and experience delivering detailed information and insight to a variety of stakeholders.
• Advanced analytical skills and an ability to identify trends and make appropriate decisions and recommendations based on industry knowledge and experience.
• Trade or degree qualification preferred but not essential.

Sodexo is a people business, employing over half a million people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication. 

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.   

 At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities. 

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!  

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience  and availability.  

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have. 

Submit your application today and become part of the Sodexo family!