Vacancy expired!
Job Description
Responsible for maximizing selling and further online growth by analysing and understanding the customer behaviour
Responsible for the site planning for COS Australia E-Commerce Platform and curating high-quality content and online consumer journey
Secure the best customer offering by setting a short and long-term strategy for product and category presentation to increase the profit result
Offer optimized customer journey via page design, product listing, and visual curation that meets commerciality and customers’ needs
Ensure customer journey relevance and desired impact on key landing pages in line with the content calendar
Collaborate with Digital Marketing team, Merch to align stories & local relevant content with the overall COS look as well as season trend information to ensure the omnichannel experience
Provide constant and structured in-depth customer behavior analysis to the E-commerce team to follow up on actions taken and to identify concept strengths, weaknesses, opportunities, and threats
Collaborate with online merchandisers to ensure the balance of commerciality, inspiration, and brand integrity in all sales driven activities (e.g., suggesting trails, moves, sale items, and flagging sold out best sellers)
Analyze and follow up on weekly sales and concept goals to secure right timing and product presentation as well as local relevance, taking necessary action based on results
Support planning and execution of regular website updates in line with the E-Commerce communication plan, always adhering to the message, visual standards, and business needs
Review results of activities and respond to fluctuating needs of the business by translating these visually across the site to ensure the best outcome from a brand, sales, and customer perspective
Improve visual merchandising methods and tools to promote additional selling and continue to develop technological expertise in VM tool and Google analytics
Qualifications
Previous E-commerce visual merchandising experience is strong plusE
Sales driven and results orientated
Excellent commercial skills, knowledgeable in product hierarchy, biggest orders, pricing strategy, edits and customer navigation.
Good project management capabilities
Excellent communicator and the ability to build relationships with other key stakeholders
Excellent customer analysis skills and an expert in customer behaviour online.
Adapt global guidelines to customers needs in the European Region
Ability to use own initiative and work as part of team
Additional Information
When you first join COS we will give you a full training plan in store and access to our e-learning tool.
In addition to this, you will also receive some fantastic benefits including;
- 25% staff discount- 4 weeks annual leave- 10 personal days
Over the last 14years, we have carefully built a culture where our people are supported, inspired and encouraged to be the best they can. Our brand is creative, forward-thinking, and modern; choosing longevity over passing trends.
We set the bar high at COS; we are committed to recruiting great people, offering an environment where talent is recognised and valued. We believe that a diverse workforce plays an important role in the success of COS. We celebrate individual differences and appreciate the contribution that all our colleagues make.
Vacancy expired!