Vacancy expired!
Job Description
We have a great opportunity for a Helpdesk Coordinator to join the Corporate Solutions team in our Wellington CBD office. We are looking for a confident professional with administrative experience to take ownership of the Facilities Management Helpdesk.
Please note that this is an administrative support role, not an IT service desk role.
This role is
20 hours per week, preferably Monday - Friday 3pm - 7pm, or to be agreed with the successful candidate. Responsibilities- Assist with enquiries and fault requests via phone, email, and system generated requests
- Provide a high level of personalised and professional customer service
- Liaise with Facilities Managers and contractors
- Maintain the Facilities Management database
- Support the Operations Manager and wider team as required
Qualifications
- Strong written and verbal communication skills
- Strong organisational and priority management skills
- Strong attention to detail and accuracy
- The ability to cope under pressure
- Team player
- Proactive and flexible
- Intermediate to advanced Microsoft Office skills
- Willingness to learn and master our property-based system
Additional Information
Our enterprising culture empowers our people to do their best work, collaborating with our global experts to maximise every opportunity and lead the industry. For you, this means a world of opportunity and the platform to learn, grow and succeed.
Vacancy expired!