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Job Title: IT Infra Service Delivery Manager Location: Branchville, NJ Hiring Type: Contract Note: Experience working with large teams and more EUC oriented, with Data Center services team. Also, have experience handling offshore teamsJob Description Overall SLA management Operation interaction with technologiesLead / Service Owner Overall Customer and Employee SatisfactionFocus on project opportunities and transformation initiativesITIL process definitions and implementationAutomation in service deliveryResource management UtilizationBilling Management reportingP&L responsibility Expansion of services to fill all gamut's of infrastructure-increase breadth.Conduct regular in depth service and process audits.Employee retention, motivation and trainingFocus on grooming people from L1 to L2, L2 to L3 within select timelinesValue add to customer-YOY by working closely with the Transformation and Consulting groupArchitecture gap assessment studies Implementation of new technologies Consolidation/virtualization opportunities Reduce business impact of outages Cost savings through better solutions Enhance operational efficiencies8 to 10 years of Infrastructure Delivery Management experienceThanks & Regards,Sam ScottPhone: 408-694-3904email :sam.s@e-solutionsinc.comwww.e-solutionsinc.comE-Solutions Inc.2 N. Market St., #400, San Jose, CA, 95113e-Solutions Inc. is a 15 year old company having 15 Global Offices across 5 Nations and with more than 1000+ IT & Software professionals. Working on cutting edge technologies, we are serving 100+ Fortune2000 companies globally. USA | CANADA | UK | SINGAPORE | MALAYSIA | INDIADisclaimer:E-Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.
Vacancy expired!