Job Details

ID #21164528
State New Jersey
City Eastrutherford
Job type Permanent
Salary USD $120 - $125 120 - 125
Source Eclaro
Showed 2021-10-15
Date 2021-09-30
Deadline 2021-11-28
Category Healthcare
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ServiceNow Developer

New Jersey, Eastrutherford, 07073 Eastrutherford USA

Vacancy expired!

ServiceNow Developer for one of our clients.(3 days in the office/ 2 days remote or any)

Job Description: The ServiceNow Developer will play a key role in maturing the client's ServiceNow platform, and as a result, the client's service management practice. This individual will be the technical design lead for ServiceNow code and architecture, and work with key business units and process managers in order to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform.

Duties and Responsibilities: Design, prototype, implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs and notificationsDevelop custom integration components (SSO, CMDB, SAS connectors etc.) and integrate legacy systems with ServiceNow using mid-server, web services, chatops, email and other relevant technologiesDevelop existing and custom applications within ServiceNow including integrations with other applicationsHands-on experience in Service Catalog/Service Portal modulesCreate and use update sets to move customizations between ServiceNow instancesDesign for and maintain a highly available and recoverable environmentProvide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysisDocument, maintain and update policies, procedures and controls for the operation of the ServiceNowplatform and its SDLCResponsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimatedWork with process managers to fully understand business functionality, pain points, and areas ofimprovementsCommit to the continuous improvement and learning of development and ServiceNow best practices, tools and technologyProactively keep ServiceNow skills currentManage and lead the development work of vendors and consulting staffMentor and share technical knowledge with service management team Minimum Qualifications: 3+ years of experience of ServiceNow development3+ years of experience in IT service management process designServiceNow System Admin CertificationOverarching understanding of ServiceNow Enterprise product suiteFundamental understanding of the key technologies relevant to the ServiceNow integration solutionsincluding: ServiceNow API's, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPSAbility to apply business concepts into a technical solutionWeb portal development skills, such as HTML, CSS, Angular JS, bootstrapExperience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog,Request, and CMDBAbility to create reports using the standard reporting engine, plus metrics and SLAsFollow ServiceNow best practices (including scripting, security, implementation)Display aptitude in learning new modules based on training materialsExperience with collaboration across functional borders enterprise-wise (i.e. within and outside of IT)Clear written and verbal communication skillsITIL foundation certification

Preferred Qualifications:ServiceNow Certified Application Developer3+ years ServiceNow administration in an enterprise environment5+ years of experience of ServiceNow development5+ years of experience in IT Service Management process design2-4 year technical-oriented degree, or equivalent work experience with technical product and applicationsupport, or equivalent work experience with healthcare business processesITIL Intermediate certificationExcellent interpersonal, communication, collaboration and documentation skillsAsset management experienceExperience in a healthcare domainPassion for providing excellent service to all internal customers

Vacancy expired!

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