Job Details

ID #15069944
State New Jersey
City Edgewood
Job type Full-time
Salary USD TBD TBD
Source Broadridge
Showed 2021-06-03
Date 2021-06-03
Deadline 2021-08-02
Category Et cetera
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Senior Client Relationship Administrator (JR1027695)

New Jersey, Edgewood 00000 Edgewood USA

Vacancy expired!

Job Description

Are you seeking a position within a growing company? Broadridge is hiring! Our mission is to attract, develop and retain extraordinary talent. Being a place where exceptionally driven and hardworking people want to work is how we deliver award-winning services to our customers and ultimately create customer value.

Responsibilities:

  • Act as the front line; supporting members of the team and management to maintain and grow our client base
  • Update and monitor internal reports to ensure the timely and efficient progress of each client mailing and departmental projects
  • Act as a client advocate and interface between all departments
  • Monitor the effectiveness of systems, policies and procedures and makes appropriate recommendations to ensure daily operations are efficient
  • Use experience to support the developmental needs of fellow associates
  • Act as a role model to other associates in consistent implementation of standard methodologies with regards to client interactions and departmental procedures
  • Participate in ongoing projects, including drafting written requirements or procedures as requested
  • Research and respond, in a timely manner, to requests all client requests and inquiries
  • Partner internally, as well as with other departments, to continually add efficiency to the day to day processes as well as to increase client satisfaction
  • Participate in offseason training and projects

Qualifications:

  • Possess 2+ years' experience in a senior client relations/project administrator role or equivalent
  • BA/BS degree preferred and/or equivalent work experience
  • Excellent written and verbal communication and interpersonal skills
  • Excellent negotiation and analytical skills
  • Ability to prioritize effectively, multitask, and manage time appropriately with keen attention to detail
  • Proficiency in Microsoft Office Suite
  • The ability to work in a highly collaborative and dynamic environment
  • Communicate effectively and efficiently across departments, with staff, senior management and clients
  • Provide extraordinary client service to our clients and associates
  • Maintain favorable client relationships in order to identify additional service needs
  • Ability to work well independently as well as part of a team

Additional Information

Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or any other protected status.

"Everyone Benefits from Diversity & Inclusion.

Diverse & Inclusive Teams Drive Growth."

US applicants: Click here to view the "EEO is the Law" poster.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to [emailprotected]

Vacancy expired!

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