Vacancy expired!
- Assists client day-to-day functionality and efficiency
- Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices in the allocated location
- Configures, installs, and maintains computer software & Peripheral systems for users
- Identifies, manage, and resolve issues in a timely manner (with in SLA)
- Responds to customer requests effectively and communicates with them to address issues
- Should update the user information in an organizational system
- To update the user access for given IT applications for new and current employees
- Familiarity on updating the ITSM on incidents and requests. Maintaining the mapping of assets to the end users in ITSM tool
- Should have extensive knowledge on Windows 10 setup and imaging process
- LAN, WAN knowledge
- Troubleshooting networking and connection issues.
- Providing basic training in computer operation and management.
- Work with users on their requirements and work with the client on ordering the required equipment and coordinate for the delivery
- New office setup awareness and process from IT prospective
Vacancy expired!