Job Details

ID #45047983
State New Jersey
City Franklinlakes
Job type Permanent
Salary USD Depends on Experience Depends on Experience
Source Kaizen Technologies
Showed 2022-08-21
Date 2022-08-02
Deadline 2022-10-01
Category Et cetera
Create resume

Desktop Support Engineer (L2 Level) (Onsite Job)

New Jersey, Franklinlakes, 07417 Franklinlakes USA

Vacancy expired!

Position: Desktop Support Engineer (L2 Level)

Location: Franklin Lakes, NJ (Must work in office 5 days a week)

Type: Full Time

Note: Candidate must work from office 5days a week.

Desktop Support Engineer (L2 Level)
  • Assists client day-to-day functionality and efficiency
  • Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices in the allocated location
  • Configures, installs, and maintains computer software & Peripheral systems for users
  • Identifies, manage, and resolve issues in a timely manner (with in SLA)
  • Responds to customer requests effectively and communicates with them to address issues
  • Should update the user information in an organizational system
  • To update the user access for given IT applications for new and current employees
  • Familiarity on updating the ITSM on incidents and requests. Maintaining the mapping of assets to the end users in ITSM tool
  • Should have extensive knowledge on Windows 10 setup and imaging process
  • LAN, WAN knowledge
  • Troubleshooting networking and connection issues.
  • Providing basic training in computer operation and management.
  • Work with users on their requirements and work with the client on ordering the required equipment and coordinate for the delivery
  • New office setup awareness and process from IT prospective

Qualifications5+ Years of experienceWindows 10 installation and supportMicrosoft Office 365 administration

Vacancy expired!

Subscribe Report job