Vacancy expired!
- Technical owner of at least one of Office 365 or other service with an emphasis on supplier management, SLA compliance, and operational excellence
- Execute key projects to advance messaging capabilities and services such as Exchange Online, Microsoft Teams, Intune, Proofpoint, and Condeco
- Coordination of the annual DR test with the supplier
- Provide technical expertise around the Office 365 messaging and collaboration offerings, including process, standards, best practices for the platform
- Partnering with vendors, IT Security and Compliance to ensure data protection and data loss prevention strategies for messaging
- Follow ITIL processes such as incident, change, problem and request
- 5+ years of related experience
- Strong proficiency with messaging technologies, particularly in Office 365, Exchange Online, Microsoft Teams, Intune, Proofpoint, and Condeco. Working knowledge of Active Directory, Azure AD, Sharepoint Online, OneDrive for Business, Yammer, Microsoft Teams Rooms, and Zoom is a plus
- Experience using PowerShell cadlets and writing scripts to automate common tasks
- Significant experience executing technical projects with resources across teams
- Problem-solving and analytical abilities including the ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and apply sound business knowledge
- Expertise in documenting requirements, establishing scope and objectives and determining the strategy for implementing systems to achieve business goals
- Excellent interpersonal, verbal and written communication skills
- Ability to multi-task and work independently, as well as work collaboratively with teams, some of which may be geographically distributed
- Experience using ITIL methodology and ServiceNow is desired
- Experience using an Agile (SAFe) methodology is desired
Vacancy expired!