Job Details

ID #21627509
State New Jersey
City Holmdel
Job type Contract
Salary USD TBD TBD
Source Yoh - A Day & Zimmerman Company
Showed 2021-10-24
Date 2021-10-23
Deadline 2021-12-21
Category Security
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Delivery Leader - Remote

New Jersey, Holmdel, 07733 Holmdel USA

Vacancy expired!

Location: Remote - Continental U.S.

Duration: This is a contract to hire role. We will NOT accept H1B candidates. Please only submit U.S. Citizens and Greencard Holders who can and are willing to be hired with no restrictions.

Please include the candidate's salary requirements, location and work authorization on the top of the resume. This information is required upfront by the hiring manager. The Delivery Leader provides end to end operational management and governance across IT application services and delivery. Defines processes that are used in the delivery of services and drives service level performance across the enterprise that meets or exceeds business partner expectations. Proactively advises the CIO on operational and governance issues; drives action plans to address low performance; partners with senior business executives to ensure alignment on strategic direction, governance, and operational priorities and expectations within agreed upon budget and resource capacity allocations. Manages Intake and Portfolio management of Information Security initiatives. Coordinates work interfacing with Information Security teams to prioritize work intake and delivery execution of the initiatives with development teams

Required Qualifications:
  • Successfully report and govern SLA and KPI performance for IT application delivery services within the organization
  • Ensure Delivery Governance across client tickets, SLA's, Work Orders and incidents
  • Oversee timely delivery of Root Cause Analysis for Severity 1 and 2 incidents
  • Ensure timely delivery of Information Security initiatives with a deep understanding of risk exposure
  • Provide thought leadership and engage in IT initiatives to achieve customer focus and operational excellence
  • Experience managing programs to successful completion with matrixed resources including cross organizations, onshore, offshore, and third party suppliers
  • Ability to build strong working relationships at the senior executive level including influencing decisions, obtaining alignment for work prioritization processes, challenging delivery/timeline requests where appropriate, and holding stakeholders accountable in both business and IT
  • Demonstrated understanding of ITIL service management processes and applied knowledge to applications operations and delivery
  • Understanding of methodology and approach to transitioning application support and maintenance to third party suppliers
  • Minimum of 15+ years experience
#Dice-SPG #Zip-SPG

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

Vacancy expired!

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