Vacancy expired!
Job Description:
Leads a large project or multiple projects that are significant in scope and impact. Works independently, with limited direction, and is evaluated through end results. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of a technical environment which meets current and anticipated business requirements and objectives. Participates with Technology management in the development of technology products, service standards and development efforts that impact the client/business area. Serves as a single point of contact and the escalation point between the client/business area and internal management for the resolution of unresolved problems, complaints and complex service requests. Provides the client areas with technology products and service alternatives that improve the support delivery process. employees in this job code do not manage people. This job code is only to be used for Employees supporting Global Markets.Successful candidate will be part of a global application production services team for Traded Products. Candidate will participate in batch support, business user support, incident management as well as release / deployment management.Job Responsibilities:- Respond to and resolve feed and batch support items, Manage alerts and monitoring
- Incident management - provide timely and accurate user notifications as well as management escalations when needed
- Documentation and knowledge management
- Follow up and coordinate resolutions with various development teams
- Assist with metrics reporting
- Coordinate and perform Business Continuity testing
- Identify scope for automation to reduce manual, repeating tasks
- Strong communication skills, problem solving skills, time and project Management Skills
- Self-starter / Fast Learner
- Unix / Linux / Autosys
- Oracle PL / SQL, MS SQL
- Python
- ITIL Fundamentals
- Financial Industry Experience
- Shell / Perl / Python scripting
- SQL queries and scripting
- Some batch scheduling experience, preferably AutoSys
- Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
- Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
- Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
- Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
- Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
- Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.
- Respond to and resolve feed and batch support items, Manage alerts and monitoring
- Incident management - provide timely and accurate user notifications as well as management escalations when needed
- Documentation and knowledge management
- Follow up and coordinate resolutions with various development teams
- Assist with metrics reporting
- Coordinate and perform Business Continuity testing
- Identify scope for automation to reduce manual, repeating tasks
- Strong communication skills, problem solving skills, time and project Management Skills
- Self-starter / Fast Learner
- Unix / Linux / Autosys
- Oracle PL / SQL, MS SQL
- Python
- ITIL Fundamentals
- Financial Industry Experience
- Shell / Perl / Python scripting
- SQL queries and scripting
- Some batch scheduling experience, preferably AutoSys
- Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
- Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
- Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
- Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
- Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
- Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.
- Respond to and resolve feed and batch support items, Manage alerts and monitoring
- Incident management - provide timely and accurate user notifications as well as management escalations when needed
- Documentation and knowledge management
- Follow up and coordinate resolutions with various development teams
- Assist with metrics reporting
- Coordinate and perform Business Continuity testing
- Identify scope for automation to reduce manual, repeating tasks
- Strong communication skills, problem solving skills, time and project Management Skills
- Self-starter / Fast Learner
- Unix / Linux / Autosys
- Oracle PL / SQL, MS SQL
- Python
- ITIL Fundamentals
- Financial Industry Experience
- Shell / Perl / Python scripting
- SQL queries and scripting
- Some batch scheduling experience, preferably AutoSys
- Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
- Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
- Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
- Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
- Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
- Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.
Vacancy expired!