Vacancy expired!
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits
- Paid Time Off and other leave of absence
- Flexible/Hybrid Work Arrangements
- Monitoring Team progress towards metric targets
- Monitoring Team service performance based on service level agreements (SLA)
- Actively participating in Continuous Improvement-related initiatives to minimize unfavorable variances
- Overseeing Team system management (i.e., production support, production coverage schedules)
- Identifying actions to improve services as necessary
- Managing the expectations of customers
- Supporting existing programs and initiatives to continually develop new skills and capabilities
- Enabling an environment of continuous learning, knowledge sharing, and teamwork
- Reinforcing adherence to processes
- Performing root cause analyses for technical problems
- Engaging in work product quality review
- Identifying potential scope variances by monitoring work requirements definition, issue resolution, development progress and user sign-off
- Reviewing change requests and developing an impact analysis for the Change Request
- Refining work estimates and resource allocations to address approved change requests
- Providing scope management/change control trigger
- Working with customers (e.g., Product Management) to agree upon requirements and the design of the solution being implemented
- Working with customers (e.g., Product Management) to clearly develop the solution definition, and the ensure that the developed solution meets business requirements
- Driving functional and technical analysis and design activities
- Managing development of the solution
- Driving planning and execution of the testing activities
- Manages the deployment of the solution
- Manages teamwork to the budget
- Mitigates risk by following established procedures, spotting key errors and demonstrating strong ethical behavior.
- Serve as a coach/guide to team members by ongoing development and professional growth of team members.
- Enables adherence to agile practices by reinforcing core principles and sharing best practices and common challenges.
- Instill execution excellence in the teams to foster the delivery of the product in a timely basis.
- Minimum of 12 years' experience in IT (6+ years of management experience)
- Bachelor's degree in a technical discipline preferred
- Distribution skills - cloud, Mainframe, Java, Oracle, Angular
Vacancy expired!