Vacancy expired!
Title: MICROSOFT 365 SPECIALIST WITH AZURE KNOWLEDGE class="" Location : Position is onsite Jersey City, NJ Exp: 8+yrsLooking for a fast Placement. Please include Candidate availability for the rest of the week and next week for interviewing in the on the Candidate submission screen. class="" class="" Job Summary : Primary skill: SharePoint Online and MS Teams with SpfxSecondary skill: AzureHands on experience on SharePoint O365, SPfx with React (SharePoint Online and Office Apps) class="" Troubleshoot issues related with SharePoint Server, SharePoint clients and other technologies SharePoint Search, Power Apps, PowerAutomate, Spfx and MS Teams.Deliver technical support for MS Share point Server and related technologies.Excellent Communications skills ? Manage tickets and tickets queues appropriatelyEnsure tickets are resolved within SLA class="" Maintain and continual update of the Knowledge Management system for all the issues as on when resolved.Coordinate and work directly with the internal teams (Infrastructure, Database, BI and Platform) and Microsoft Premier Support Services and any external team during incident and problem resolution, follow up till closure.Interface with delivery groups to ensure complex problems are being worked appropriately and escalate incidents to VendorsPerform Root cause analysis for the incidents as part of preventive maintenance. class="" class="" Roles & Responsibilities :Monitor, track, and report on service level performance (Availability, Reliability, Performance and Change Management)Monitoring the effectiveness of error control and make recommendations to improve itMonitor the performance against the agreed service operating level objectives and SLAExecuting validated patches and upgrades by Platform team for the application and product.
Vacancy expired!