Vacancy expired!
VEEVA CRM BUSINESS ANALYST CONFIGURATION ADMINLAWRENCE TOWNSHIP, NJProject Description: Veeva Enterprise - IT DCM for Multichannel CRM Capabilities: Role will be responsible for shaping, delivering & supporting Veeva Multichannel CRM capabilities & road maps for Commercialization field forces (i.e., Sales, Medical & Access) in partnership with IT Plan, Business Stakeholders, Technology Partners and other matrix team members in the US & ex-US (as required).
- Work as the primary liaison between IT Plan and/or Business teams and other matrix IT Delivery teams to analyze & validate published requirements to deliver technical solutions for Multichannel CRM Capabilities such as Approved Email, CLM & IVAs, Consent Capture and Vault PromoMats.
- Design & develop cost effective solutions that meet functional, technical, security and performance requirements which also adhere to platform design standards & release management process.
- Lead, plan & deliver new and/or existing strategic platform capabilities that create tangible business value.
- Collaborate with matrix teams to shape & drive platform roadmap in support of business & platform needs.
- Collaborate with matrix teams (i.e., Business, IT, Security, External Vendors, etc.) to ensure smooth execution of programs, projects and support activities to meet business needs.
- Assist and/or manage requests from IT Plan (for IT Investments) and via Operational Change Board(s).
- Oversee multiple projects across different business units (i.e., Commercial, Medical and Access) while supporting cross-functional activities related to product launches/line extensions, field re-alignments and other Commercialization field endeavors.
- Execute & manage IT vendor contract(s) and Service Order(s) as needed.
- Ensure management & control of IT project and / or operational financials and budgets as needed.
- Partner with external platform partners/vendors to influence & drive their product roadmaps.
- Ensure technical solutions are compliant with Client policies, procedures and regulations.
- Identify, clarify, and resolve system development and/or maintenance activity issues and risks, escalating them as needed.
- MUST HAVE at least 5+ years' experience with Veeva CRM Multichannel Capabilities (i.e., Approved Email, IVA/Media, Consent Capture, Engage, etc.) and Veeva Vault (i.e., PromoMat and MedComm).
- Experienced in managing multiple complex initiatives in fast paced dynamic environment.
- Experienced in supporting Commercial, Medical and/or Access field force systems.
- Must be able to collaborate with matrix teams to shape & drive platform roadmap in support of business & platform needs.
- Strong presentation, verbal & written skills to deliver clear & transparent communication.
- Bachelor's degree required.
- Hands-on experience and/or strong understanding of Veeva Vault PromoMats.
- Experience using Agile practices & methodologies.
- Understanding of master data strategies and information hubs a plus.
- Proven leadership and decision-making skills.
- Think strategically while delivering tactically.
- Can communicate the "big picture in terms of overall solution (both functional & technical components) and break it down into smaller manageable work units.
- Strong analytical and problem-solving skills.
- Comfortable managing multiple complex initiatives in fast paced dynamic environment.
- Comfortable working with limited direction and/or independently.
- High energy and works with sense of urgency.
- Proficient in MS Office.
Vacancy expired!