Job Details

ID #15646929
State New Jersey
City Montclair
Job type Permanent
Salary USD Depends on Experience Depends on Experience
Source Infusive Solutions Inc
Showed 2021-06-20
Date 2021-06-07
Deadline 2021-08-06
Category Technical support
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Helpdesk Analyst

New Jersey, Montclair, 07042 Montclair USA

Vacancy expired!

An innovative and more relaxed law firm, with flexible WFH and a start-up vibe has an opportunity for a helpdesk Analyst to join a growing IT team. You get the work in a challenging technical environment supporting a user community that not only respects but also values IT.The team consists of 4 other individuals who are dedicated their work and have built a great reputation for all of IT Support. This helpdesk uses remote access to assist users over the phone. Thye have the right access to the tools and overall environment to troubleshoot varying technical issues from minor to more sophisticated, in a fast – paced and friendly environment.

Responsibilities and Technology:
  • Troubleshoot Level I and II issues in a Windows 10 environment.
  • Heavy Support on Office 2016 / Office 365 and mobile devices,
  • Working with iManage, Citrix, AirWatch, Zoom and other technologies to improve the user experience of firm.
  • Assist in PC migration and builds.

Vacancy expired!

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