Vacancy expired!
Description Robert Half has a need for a highly-skilled, articulate Customer Representative to join the growing workforce in the Paper/Packaging industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. This Customer Service Representative opportunity is located in Montvale, New Jersey, and is a long-term contract / temporary to hire engagement.What you get to do every day
Receive and send written business correspondence
Handle incoming telephone calls
Provide accurate, friendly customer service in a timely fashion
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Requirements - Experience with Microsoft Office required
Upbeat, positive attitude and an approach to work rooted in professionalism
Strong problem solving and analytical skills
Excellent computer skills
Email Correspondence experience
Experience with Behavioral Disorders
Adeptness in Call Center Customer Service
Customer Satisfaction experience desired
Expertise in customer service
Customer Shipments experience
Demonstrated knowledge of Assist Customers
Strong communication and interpersonal skills (verbal, written, and listening)
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Excellent customer service and office administrative skills
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .
Vacancy expired!