Vacancy expired!
Description South Jersey organization is seeking Call Center Specialists. As the Call Center Specialist your responsibilities include administer ongoing and annual enrollment daily benefit system activities, receive and import data files containing new employees, changes and terminations, generate payroll/vendor feeds, as well as ad-hoc management reports.Process system data updates such as indicative data, election data, dependent and beneficiary data.
Help develop and maintain system processing documentation.
Process and fulfill Enrollment worksheets, confirmation statements and other benefit related materials.
Internally manage client inventory and assist with system testing, Web, interfaces and system generated reports for new and ongoing systems.
Gain an understanding of the plan design, including coverage levels and options, eligibility, enrollment/change, and termination procedures.
Meet service level agreements across all clients, analyze process workflow and recommend improvements to increase efficiency and effectiveness.
Requirements
Ability to work in a structured environment – adhering, following protocols
High level attention to detail, multi-tasking, and ability to organize work
Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
Ability to work autonomously in a self-paced, self-motivated team environment
Ability to understand and follow oral and written instructions
Ability to type 30 words a minute
Must have excellent attendance and be punctual to work
Experience working in a customer service environment
NOTE: This position you will need to attend onsite trainings, must live close to the location of this role.Requirements: Must live within the tri-state area from the branch office. Contact Robert Half for this exceptional opportunity today!Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .
Vacancy expired!