Vacancy expired!
- Support and troubleshoot hardware and software problems for desktop and laptop computers, and conduct remote problem solving when necessary.
- Install hardware and software on workstations.
- Set up and maintain network and telecommunications systems.
- Troubleshoot LAN, server, wi-fi and connectivity issues.
- Utilize ticketing system, when necessary.
- Manage Windows Active Directory and Exchange.
- Re-image computers, perform data migrations and restorations.
- Work closely with other IT employees on system maintenance and configuration projects.
- Work closely with other SLA employees on interdepartmental projects.
- Maintain accurate asset management records.
- Work with vendors and manufacturers on repair and maintenance of IT equipment.
- Night and Weekend shifts are required for this position.
- 4-6 years desktop support experience.
- Ability to help employees solve hardware and software problems.
- Experience with Windows Active Directory & Office 365.
- Experience troubleshooting network issues in large office setups.
- Experience supporting and troubleshooting printer systems.
- Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts.
- Strong customer service and communication skills.
- Experience with a scripting language preferred.
Vacancy expired!