Job Details

ID #15535246
State New Jersey
City Newark
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Sunrise Systems, Inc.
Showed 2021-06-17
Date 2021-06-14
Deadline 2021-08-13
Category Systems/networking
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Desktop Engineer

New Jersey, Newark, 07105 Newark USA

Vacancy expired!

Job Title: Desktop Engineer

Duration: 12 months contract with possible extension

Location: Day Shift: Newark or Maplewood, NJ

Rates: Hourly DOE

Contract Type: W2 or C2C

Job DescriptionWe are looking for a qualified

Desktop Engineer who has experience troubleshooting computer issues and supporting customers in person, by phone, email, and remote access tools. The Desktop Engineer will support laptops, PC's, software applications, printers, mobile devices, telephones, projectors, user accounts, network access, and setting up new employees. The ideal candidate will also manage certain IT related projects.

Responsibilities
  • Support and troubleshoot hardware and software problems for desktop and laptop computers, and conduct remote problem solving when necessary.
  • Manage all aspects of hardware inventory management, asset management, deployments, imaging, and break fix for iPhones, iPads, Macs, Printers, AV Devices, Android, Windows 7, Windows 10 etc
  • Install hardware and software on workstations.
  • Set up and maintain network and telecommunications systems.
  • Troubleshoot LAN, server, wi-fi and Network connectivity issues.
  • Utilize ticketing system, when necessary.
  • Manage Windows Active Directory and Exchange.
  • Re-image computers, perform data migrations and restorations.
  • Work closely with other IT employees on system maintenance and configuration projects.
  • Work closely with other SLA employees on interdepartmental projects.
  • Maintain accurate asset management records.
  • Work with vendors and manufacturers on repair and maintenance of IT equipment.
  • Night and Weekend shifts are required for this position.

Requirements
  • 8+ years desktop support experience.
  • Ability to help employees solve hardware and software problems.
  • Experience with Windows Active Directory & Office 365.
  • Experience troubleshooting network issues in large office setups.
  • Experience supporting and troubleshooting printer systems.
  • Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts.
  • Strong customer service and communication skills.
  • Experience with a scripting language preferred.
Preferred Skills
  • Cisco Certified
  • A+ Certification
  • Microsoft Certified

Vacancy expired!

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