IPAR - Psychology Clinic Receptionist

Job Description

• Meeting and greeting clients who attend the practice and provide exceptional customer service
• Answering and making phone callsin a prompt and courteous manner to book and reschedule appointments and maintain waiting lists
• Allocating appointments to correct service providers
• Maintaining client details and appointments in the company’s practice management system
• Collecting and managing client payments, processing Medicare rebates and processing invoices for third party payments
• Managing medical and business correspondence
• Completing record keeping tasks for the clinic
• Other duties consistent with the position where required and/or requested by management fromtime to time
• Full-time position with set hours for reception coverage

Previous experience in a similar role at a medical/health clinic is highly desirable but not essential if the above skills criteria can be demonstrated.

Qualifications

We are looking for a well presented, confident and friendly individual, with an exceptional telephone manner andpositive approach to work. Thisis a perfect role for someone looking to secure a long-term administration role within a growing organisation

• Excellent interpersonal and communication skills and the ability to maintain a pleasant and friendly working manner
• Ability to workindependently,efficiently, and effectivelywith a high degree of attention to detail
• Excellent time managementand problem-solvingskills.
• Strong computer skills - familiarity with medical or health related practice management systems, Outlook, Office and an understanding of Medicare is preferred.
• Self-motivated with ability to maintain a positivecan-do attitude
• A Working with Children Check and entitlement to work in Australia
• Ability to treat all sensitive information with professionalism and confidentially;
• Professional appearance
• Demonstrated initiative and openness to learn

Additional Information

If you have the qualities we’re after, please click the apply button or contact our Talent Acquisition Lead Monique Marques on0448 103 571. If you do not have an updated CV feel free to contact Monique via LinkedIn athttps://www.linkedin.com/in/moniqmarques/

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. When you join MedHealth, we want you to bring your whole self to work - and we value your unique contribution.