Vacancy expired!
We're looking for 7 multi-talented, precise, diligent professionals to fill some big shoes and bring their own unique talents to our team.
If you have high standards and a desire to help people every day, then this may be the career for you!
Our clients deserve the best, most caring, and organized customer service until their needs are met.
We offer extensive paid training and do not require any prior experience. At our West Orange office location you will be instrumental to the functionality of our vibrant team. As a growing, dynamic firm, we each wear many hats.
About us:
Our mission statement is to protect all children and serve all working people. We are an International Corporation that works with over 48,000 Middle Class American Union Members (Labor Unions, Credit Unions and Associations) We also work intricately with the International Union of Police Associations on the Child Safe Program - a unique effort designed to expedite the Amber Alert process and help law enforcement better serve our community. As a result of the increased demand of our client base, we are looking for highly motivated workers to serve working families.
Who we service:
Firefighters
Policemen
EMT/EMS
Teachers
Teamsters
Laborers
Ironworkers
& many, many more!
The Opportunity:
A successful Customer Specialist will possess the following traits
-Software and tech savvy
-A passion for lifelong learning
-Ability to prioritize and organize
-Ability to manage sensitive information and maintain confidentiality
-Excellent Customer Service Skills
-Professional written and verbal communication
-Attention to detail
-Ability to work independently and as a part of a team
-Ability to shift focus with grace and then refocus on a task
-Ability to work as part of a diverse and progressive team who value kindness and inclusiveness
-Objective understanding of your impact on others and how to use that power to do good and bring value to every interaction
-Willing and eager to go the extra mile
-Conscientious work ethic
-Solution oriented
-Bbe 18 years or older
-Have a driver's license & reliable transportation
-Have a clean background for a check
Job Responsibilities Include:
-Provide high-level support to management
-Work closely with Managers using industry standard management software to maintain and update client accounts
-Coordinate scheduling of services
-Check accuracy of documents prepared by others on your team
-Notate all client interactions
-Data Entry
-Assist with staff training
-Attend outside events and trainings and register colleagues for these events
-Attend workshops that focus on the areas of training, best practices, sales and other business topics and implement the skills learned in these classes to improve the quality of the company
-Build rapport on behalf of the company
-Lean additional support to Manager and support staff
-Other projects as assigned
You may apply by hitting the reply button above (please attach your resume), if you qualify, I will reach out to schedule an in person interview for Wednesday or Thursday.
Vacancy expired!