Vacancy expired!
- Coordinate and communicate with Independently Owned Retail store and Corporate personnel as related to POS program implementation and maintenance
- Properly log, update and distribute program status reports
- Manage group mailboxes for program submissions
- Onboard Retailers from a POS perspective into various Programs
- Evaluate, validate, track and follow through during all stages or program implementation
- This includes data accuracy and inclusion, POS functionality, responsiveness and the like
- Review incoming requests from end users and interpret work to be performed
- Assist Retailers using our endorsed point of sale system and other POS systems with data and operational needs
- Investigate and troubleshoot POS and program related issues, then take the steps to resolve the root cause
- Programs include Outside Sales Rep (OSR), Contractor Commercial Pricing/Director of Sales Rebate (CCP/RSD), Electronic Data Interchange (EDI), Contractor Rewards (BIW) and others
- Data:
- Preparation of load files (products - possibly others from our database)
- Assist in Cost Updates
- Inventory item data review and/or cleansing
- Support the Retail Physical Inventory Counts and related analysis as needed
- Ad-hoc report creation using various applications
- Documentation and Procedures:
- Create and maintain written procedures and best practices for various activities
- Prepare and distribute communications and newsletters
- Assist with special projects and tasks as needed
- Weekly meeting minutes
- Occasional evening and weekend work
- 2-4 years or more experience in the retail environment with an understanding of retail business processes highly desired
- Solid customer service experience
- Ability to successfully multi-task, present results and project updates to multiple subproject leads in a timely manner
- Must be detail oriented
- Excellent organizational, time management, interpersonal and communication skills, both verbal and written
- Ability to perform research, exercise independent judgement, effectively prioritize and execute tasks
- Internally motivated, able to work effectively both independently and in a team environment
- Learn quickly and maintain a positive, profession attitude
- Strong Microsoft Office Skills in Excel, Word and Access
- Knowledge of Business Objects desired
- Familiarity of SAP and Qlik Sense a plus
- 2 year college degree or equivalent technical training or work experience
Vacancy expired!