Architect solutions, help develop User Experience Analytics to detect customer journey issues.
Expertise in CICD Pipelines , AWS Linux server farm handling to ensure 100% uptime.
Proven expertise of Customer Experience and Application Performance monitoring solutions like Tealeaf, Glassbox,, Glassbox, new Relic , Wiley and Alert Site is a prerequisite. Experience handling similar systems for fortune 100 organizations is preferred.
Generate value by working with clients to identify key events and segments for Tealeaf, Glassbox, reporting.
Monitoring and analyzing session data to understand customer behavior and identify site issues that are adversely impacting conversion.
Create alerts, scorecards, reports, and dashboards to support growing business needs.