Job Details

ID #15408558
State New Jersey
City Piscataway
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Marlabs, Inc
Showed 2021-06-13
Date 2021-06-09
Deadline 2021-08-08
Category Et cetera
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Service max Program Manager

New Jersey, Piscataway, 08854 Piscataway USA

Vacancy expired!

Marlabs (

www.marlabs.com

) is a

Digital Technology Solutions company that helps companies adopt digital transformation using a comprehensive Digital360 framework comprising of Digital Product Engineering, Digital Automation, AI and Cognitive Platforms, Enterprise Analytics, Cloud, Digital Security and Digital User Experience; delivering a next-generation Digital Customer Experience. With a dedicated human capital of over 2100 and a network of delivery centers in USA, Canada, Mexico and India, Marlabs has assisted hundreds of customers across different verticals in achieving success through business and operational excellence.

Our mission is to provide our customers with the trusted foundation for the digital world. We do that by continuously delivering greater value to the digital economy.

Please let me know your availability for the below mentioned opportunity

Job Title:Service max Program Manager

Location : Piscataway, NJ

JD:-8+ years of Information Technology experience• 5+ years of experience leading enterprise software implementations with one or more Customer Relationship Management Solution • (SalesForce.com, SAP, Siebel or other CRM software). Configuration experience desired• Excellent team management skills. Should have experience managing a global project team• Experience with enterprise integration platforms (such as Informatica, IBM Cast Iron, or MuleSoft)• Experience with technologies supporting SaaS applications, including XML, Web Services, HTML, Java and JavaScript• Exposure to Salesforce.com CRM & ServiceMax– Project Management / Development / Testing• Salesforce.com certifications a big plus• Experience with field service operations or customer service management and call center support a big plus• Excellent oral and written communication skills. Effective at resolving conflict• PMP certification & Agile exposure are a big plus• Bachelor’s degree in business, technology or related subject

Responsibilities • Work closely with SW Engineering, Platform/Systems, Products Ops, IT and Production QC teams to ensure successful development and on-time deployment of software solutions in global scope • Develop, release and maintain Salesforce & ServiceMax Test Plans by following technical guidance provided by Platform Engineering Test Committee• Manage feature enhancements and quality Requirements / user stories specific to Salesforce and ServiceMax project implementations• Experience with Salesforce / ServiceMax Test Tools, Automation and Test Tool Development • Excellent understanding of business goals and objectives as they relate to customer use cases and solutions. • Strong Cross-functional team management, project / program management, strong interpersonal skills and adaptive communication style. • Ability to frame situations and make/drive decisions. • Ability to resolve Complex problems, drive for results, innovate, think and lead strategically

Vacancy expired!

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