Vacancy expired!
Job Description: Position Summary: The Director, IT role provides strategic leadership, guidance and subject matter expertise to assigned areas of IT. This role acts as a main point of contact, communicating effectively with senior management, clients and across ETS to act as a strong advocate and steward for the IT division. The director role calls for an innovative manager with a clear vision who is willing to take risks, delegate efficiently and negotiate effectively on behalf of the IT division to obtain results. The Director has a broad effect across ETS from an organizational perspective and leverages the role through positive, productive interactions across various levels and partners both cross-functionally and internally in a highly outsourced environment. The Director strategically develops and oversees a staff of both exempt and non-exempt employees, providing innovative direction, timely coaching, planning and project objectives to the team. The Director may also manage contractors assigned to IT projects. Additionally, this role provides financial management expertise by developing the annual budget and ensuring that all work falls within the guidelines of the approved budget.
Experience and Skills Responsibilities: Technical Acumen: Demonstrate the functional and technical knowledge and expertise of a specific domain and execute the responsibilities of a role associated with that domain. Execute the responsibilities of a director, including administrative work to effectively manage the team. Challenge the work being done in the group, as appropriate. Lead, motivate, and set a vision for the teams. Effectively manage the work and budget. Understand technology solutions and the teams' work. Proactively manage individual and team performance to ensure achievement of divisional and corporate goals. Set SMART objectives, monitor performance and appropriately act on performance issues. Understand relevant technologies and IT-related processes and be able to influence the work being done in the IT organization (e.g. team, group, vendor). Keep up with current technology trends and best practices and introduce innovations. Demonstrate domain expertise in one or more domains in the span of control. Learning Agility Critically analyze problems based on relevant experiences, anticipate changes, and recognize the need to sometimes alter course. Bring new solutions to problems. Learn continuously about new technologies and processes and how they might apply to ETS Actively seek new technologies in the industry and consider how that might apply at ETS Create and foster processes that encourage productivity, increase employee commitment and ensure that project goals are met in an effective manner Relationship Mastery: Build and sustain trusting, effective, and respectful relationships with colleagues, partners, and customers. Actively seek diverse perspectives and interaction from all circles of people when getting work done, forming teams, and collaborating for the benefit of ETS. Effectively lead staff on complex projects and provide advanced problem solving and subject matter expertise. Work well across teams and with peers. Read the room and act accordingly. Influence where you have no authority. Effectively manage 'down, out and up' throughout the organization to achieve desired results. Effectively communicate IT capabilities in a way that business leaders understand the value. Be a trusted partner/advisor through dependable delivery and business contributions. Manage and understand IT interactions with non-IT with the goal of improving relationships between organizations and strengthening non-IT's perceptions of the value that IT is providing. Results Orientation: Consistently deliver on commitments while upholding the highest standards. Fulfill assigned tasks on time, with the resources assigned, without sub-optimizing other functions. Make things happen. Identify and appropriately remove obstacles to meet commitments Be creative in applying technology to solve problems and enabling simplification through identification of opportunities to standardize systems and investments across programs. Be on-time and on-budget for approved scope, effectively communicating risks and issues, particularly around change management. Effectively manage scope. Drive teams to achieve successful results. Accountable for execution of processes, managing financials, implementing process improvements and year-on-year efficiency, managing key performance indicators (KPI) metrics, and tracking and actively seeking to reduce the unit cost of services and total cost of ownership (TCO) End-to- End ETS Understanding: See the "big picture" of the organization- the way in which various processes interact across the organization. Understand the key drivers of the organization's success from mission to customer experience to financial performance and how these relate to each other. Understand the end-to-end business processes and how specific applications fit into the whole. Understand the impacts of their decisions and actions on the greater organization and take into account the benefits and risks to more than just their team but to the larger organization, ensuring deviations from plans are brought to the early attention of management and corrective action is taken. Understand how technologies and IT processes enables, improves and/or influences ETS processes, products and services. Apply more strategic thinking. Craft and execute long-term plans to position IT for the future. Market Insight and Service Orientation: Demonstrate an understanding of the "problem to be solved" for ETS' customers in various markets. Act with the customer or internal stakeholder in mind and consider downstream implications. Understand and communicate downstream impacts of your work. Deliver a work output of quality and take accountability for that output and for the end result. Bring industry ideas and best practices for your role to solve business problems and improve ETS competitiveness. Negotiate downstream impacts of decisions made in their teams. Adhere to ethical standards and comply with the laws and regulations applicable to your job functionEducation, Certifications, or Special Licenses: Bachelor's degree in Computer Science, Engineering, Business Administration, or an equivalent combination of education and professional experience is required. Relevant Years of Experience Required: 10-15 years of progressively responsible experience in IT management in a midsize to large scale organization 10-15 years of progressively responsible experience in IT trends, analysis and development Diagnostic and strategic planning Demonstrated experience in IT planning and development, project management and policy development Demonstrated understanding of financial and cost analysis Strong technical problem-solving and troubleshooting ability Familiarity with performance management processes Proven leadership skills and ability to build and maintain a high performing team Excellent planning, organization and problem identification skills Excellent information, data and financial analysis skills Results oriented, Demonstrated problem-solving ability Excellent understanding of technical and business terminology Proven ability to work effectively on multiple projects simultaneously Ability to establish and work in a collaborative, team-based environment Fluency with MS Excel and other MS Office applications Excellent written, verbal, and interpersonal communication skills including stand up presentations Highly motivated, demonstrating a positive, can-do attitude Know where to find information, answers, and help. Be comfortable with complexity and ambiguity. Be willing and open to take on new challenges Embrace changes, learn on the fly and be adept at connecting dots. Learn from experience and be able to apply what has been learned to new situations#LI-Remote #LI-Hybrid #LI-ER1 #DICE COVID-19 Requirements ETS requires all new hires to either certify that they have been fully vaccinated or request and obtain an exemption due to medical or religious reasons by their start date. EDUCATIONAL TESTING SERVICE is an Equal Opportunity and Affirmative Action Employer of Women and Minorities. EDUCATIONAL TESTING SERVICE is an Equal Opportunity and Affirmative Action Employer of protected Veterans and Individuals with Disabilities. EDUCATIONAL TESTING SERVICE is a Drug-free workplace.Vacancy expired!