Job Details

ID #41098869
State New Jersey
City Princeton
Job type Contract
Salary USD Up to $62 62
Source SPECTRAFORCE TECHNOLOGIES Inc.
Showed 2022-05-18
Date 2022-05-10
Deadline 2022-07-09
Category Et cetera
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Sr. Manager, Digital Capability Manager Delivery Lead Role (w2 only)

New Jersey, Princeton, 08543 Princeton USA

Vacancy expired!

Title: Sr. Manager, Digital Capability Manager – Delivery Lead Role

Location: Princeton, NJ 08543/ onsite from day1

Duration: 6 months (possible extension)

Note: Vaccination is mandatory.

Summary:
  • Digital Capability Manager (DCM) role is aligned with the client’s Access Support team, supporting the Associate Director for IT Commercialization Patient Services and work closely with IT, commercial, and managed service stakeholders.
  • The DCM will have primary responsibility for managing and driving effective and efficient execution of selected service projects within Access Support.
  • These initiatives could be stand alone technology projects or part of the managed services and Access Support Operating Model.

Prerequisites Required:
  • Must have had project/program leadership roles in the past. Ability to lead technical teams across matrix organization.
  • Strong written and verbal communications skills and ability to work closely with non-IT business personnel.
  • 10+ years of experience in Information Technology, with progressively increasing responsibilities in technical project management
  • Bachelor's degree in computer science, business administration, engineering or a related discipline
  • 5+ Life Sciences, Pharmaceutical or biotech industry experience
  • Middleware Services - batch and real time
  • Proficient in data migration and data/system integration projects
  • 5+ Life Sciences, Pharmaceutical or biotech industry experience
  • New technology platform implementations

Preferred:
  • Experience in Patient Services - Life Sciences Commercial organizations
  • Salesforce.com experience and certifications
  • Vendor Management experience

Prerequisites Required:
  • 10+ years of experience in Information Technology, with progressively increasing responsibilities in technical project management
  • Bachelor's degree in computer science, business administration, engineering or a related discipline
  • Life Sciences, Pharmaceutical or biotech industry experience
  • Experience in Patient Services - Life Sciences Commercial organizations
  • Experience with the following:
  • Salesforce.com
  • Middleware Services
  • New product implementation
  • Ongoing service delivery
  • Proficient in data migration and data/system integration projects

Preferred:
  • Salesforce certifications
  • Middleware experience
  • Vendor Management experience
  • Help Desk case management experience
  • Experience with Agile development practices
  • Master Data Management / Customer Master experience

Summary:

The DCM will be required to:
  • Understand Access Support’s projects and support initiatives:
  • Learn the project objectives and detailed business requirements to provide continuity of vision and understanding across the team throughout the full lifecycle of the project or program
  • Become knowledgeable about the solution architecture, data and services to be used to effectively:
    • Identify, track and actively manage dependencies
    • Proactively anticipate, track and mitigate project/service related issues and risks
  • Develop Communication Plan/Operating Cadence to ensure appropriate team engagement
  • Communicate baseline schedule and important milestones to each stakeholder, set expectations as to their responsibilities and provide reminders as appropriate to ensure project progress per the baseline schedule
  • Ensure SDLC processes, stage gates, procedures are followed
  • Unblock or escalate issues as appropriate; then drive and own mitigation
  • Proactively review the health of projects and services from various perspectives (feedback from key team members, past trends, project retrospectives, etc.) and take corrective measures to ensure successful project delivery
  • Anticipate and manage risks, issues and dependencies
  • Communicate with the Associate Director for IT Commercialization Patient Services and aligned IT Business Partners frequently. Provide transparency into status, accomplishments, issues and risks, and next steps on a regular cadence
  • Ensure the quality and on time delivery of SDLC artifacts and documents related to projects managed, as well as timely execution of SDLC gate check processes
  • Work with internal Celgene IT support teams to develop, document, and implement IT solutions that enable the Access Support business objectives.
  • Mange Vendor delivery teams for complex application/platform/software development projects
  • Work with Application and Managed Services vendors to delivery contracted services, deliver on Service Level Agreements and Metrics, and improve on current solutions and services offered

Skills/Knowledge Required:

Knowledge and Experience
  • Systems Integration experience
  • Salesforce.com CRM systems experience
  • Middleware technologies experience (Realtime and batch integration)
  • Proven track record working with and managing external vendors
  • Understanding of software development and configuration processes, including requirements gathering, analysis/design, planning, development tools/technologies, testing methodologies, release/version control, deployment management, disaster recovery planning and testing, post-production hardening, and transition to run operations
  • Master Data Management Experience
  • Excellent oral and written communication skills

Leadership
  • Must be able to coordinate many IT groups in a matrix organization including but not limited to, Enterprise Architecture, Delivery Services, Managed Services, PMO, MDM, Cyber Securiyt, Infrastructure, Vendors
  • Strong presence and drive
  • Manage conflict and roadblocks
  • Experience running status/team meetings and effectively holding team members accountable for status, deliverables and timely escalation of blockers

Collaboration
  • Exemplify a highly collaborative mindset and client service-focus
  • Actively anticipate, track and plan for risks and issues, dependencies, resourcing and contingenciesInnovation
  • Develop an in-depth understanding of technology solutions implemented and business value
  • Demonstrate an analytical and objective strategic mindset
  • Willingness to identify and surface opportunities for positive change

Skills/Tools
  • Hands on experience with Salesforce applications
  • Batch and API data integrations
Below is the brief introduction of SPECTRA

FORCE, the benefits we offer and the disclaimers: Established in 2004, SPECTRA

FORCE is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 130 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRA

FORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people (and clients) can reach their highest potential. Our entire workflow and teams are trained to cultivate the joy of NEWJOBPHORIA® with candidates and employees throughout their engagement with SPECTRA

FORCE. http://www.spectraforce.com

Benefits: SPECTRA

FORCE offers ACA compliant health benefits as well as dental, vision, accident, and hospital indemnity insurances. Additional benefits SPECTRA

FORCE offers to the eligible employees include commuter benefits, 401K plan with matching and a referral bonus program. SPECTRA

FORCE offers unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRA

FORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation.

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