Vacancy expired!
- 3+ years of ServiceNow Process
- 3+ years of Testing Coordination
- 1+ years of Business and Processing Documentation
- 3+ years of Cross-Functional Project Management
- 1+ years of Microsoft Office 365 No
- 1+ years of Microsoft SharePoint
- Candidate will be part of the Cyber and Data Enablement Identity and Access Management group.
- Duties will include performing test coordination, management of test accounts, and management of the test calendar.
- The Test Coordinator will meet with various Business teams and IT teams to facilitate testing setup needed by other applications that interface with the IAM environment.
- Duties will also include process development and documentation, specific testing based on assigned projects, incident investigation and triage related to testing, knowledge article review, ad-hoc reporting, testing metrics and coordinating small continuous improvement projects.
- Candidate will be part of the Cyber and Data Enablement Identity and Access Management group.
- Duties will include performing test coordination, management of test accounts, and management of the test calendar.
- The Test Coordinator will meet with various Business teams and IT teams to facilitate testing setup needed by other applications that interface with the IAM environment.
- Duties will also include process development and documentation, specific testing based on assigned projects, incident investigation and triage related to testing, knowledge article review, ad-hoc reporting, testing metrics and coordinating small continuous improvement projects.
- Candidates must have experience with a standard ticketing system such as Service Now, knowledge of project management and must have experience in an IT organization.
- They must be able to work with the IT staff as well as business clients to understand their needs and translate them into efficient communication and process.
- Knowledge of industry standard testing techniques
- Understanding of identity and access management functions (i.e. account management)
- Strong knowledge of the Microsoft suite (Excel, Powerpoint, Word)
- Organizes and presents ideas in a convincing and compelling manner
- Effective verbal and written communication
- Understands the value of process-centric approach to business analysis
- Understanding of Software Development Lifecyle (SDLC) procedures including developing business requirements and testing.
- Command of project management techniques and tools.
- Pharma experience and working in an IT Provisioning/Administrative organization is a strong plus.
Vacancy expired!